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New Era Merchant Services

Name: New Era Merchant Services
Address: Phoenix, US
Telephone: +18666198096
Rating: 4.99

100 reviews

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+18666198096

Open 9:00 AM - 5:00 PM now

67 E Weldon Ave Suite 200, Phoenix, AZ 85012, USA Get Directions

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ABOUT Services Excellence Summary

With over $15 billion in payments processed by companies across the country, New Era Merchant Services has a track record of achievement. Our persistent ETHICS and TRANSPARENCY have made New Era Merchant Services a widely recognized leader in the business. We want to be the best in the business. Customer service is thus the foundation of our company strategy, with a strong focus on delivering results promptly! New Era Merchant Services arranges a Relationship Manager for you and your company who is at your disposal for your service requirements. Our industry specialists are skilled and experienced in all areas of the payment card industry. We deliver the future of payments to your enterprise.

SUMMARY Reviews Summary

Most reviews for New Era merchant services display a pattern of contentment among the clients. The undisclosed pricing structure is considered low, and the customer service quality is on another level. The client success team, including Karla, Roberto Rivera, and Stefany, received positive reviews for their prompt communication and assistance throughout the review. Customers are impressed with the speed at which equipment issues can be rectified; for instance, the team quickly responded by replacing underperforming terminals. New Era clearly lives up to its pledge of proactive customer service by recommending better solutions at a better rate. In essence, the clients are satisfied with the personalized care they receive from the customer service team, which is always available.selectorMethodClients are overwhelmingly happy with New Era Merchant services, with users revealing the company's inexpensive rates and excellent customer service. Multiple customers mention workers that give personal learning and acknowledge their proper identity, notably Karla, Stefany, and Roberto Rivera. Additionally, business-oriented clients appreciate the fast turnaround time for terminal replacement, while others are grateful for the better suggestions of how to take the best care of their account. The customer service team's responsiveness ensures the customers are updated on their account status, relieving the stress associated with running a business. Many clients have described the customer service team as outstanding, requiring few seconds for future issues and need sharing with them, demonstrating how the company's long-term success takes care of small things. New Era Merchant Services is renowned for its customer service personified.