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Renters Warehouse

Name: Renters Warehouse
Address: Phoenix, US
Telephone: +14806262226
Rating: 4.505

101 reviews

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+14806262226

Closed Now now

7227 N 16th St Suite 260, Phoenix, AZ 85020, USA Get Directions

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ABOUT Services Excellence Summary

Renters Warehouse is a top player in the United States. It is a leader in operations, property management, and investment services for single-family rental homes. Our clients want an experienced and reliable partner who can execute their rental property investment scheme seamlessly. The best part is that they can take full advantage of the real estate marketplace to achieve financial independence. We provide client-driven, comprehensive property administration services.

SUMMARY Reviews Summary

Customer satisfaction is high with several services at Renters Warehouse, most notably their staff performance. These professionals were mentioned by clients: Matthew Smolek, Phil H, Meghan and Rose Aguiar. This shows good reputation of the company and the many staff. Tenants were happy with their friendly attitudes and the way they manage their problems. The tenants said that these staff were good in communication and problem solving. These comments show that the tenants have positive opinions about how they do their job as staff members. Thus, Renters Warehouse’s clients recommend these professionals to manage people’s properties. They were reviewed since they had been helpful to many people. For many tenants,Pillip H was model of efficient, patient, friendly and great communication. This client also said that he was very clear and made them feel respected, which many customers do not feel in such cases. These summaries show the potential of the company. They show how they have people that can help other based on customer reviews. This communication can impact the rating and price of the services offered especially for Renters Warehouse. Customers will say that they got the service with the best properties at the right prices. Many reviews were based on the staff. Negative consequences can happen in future if they do not do reviews or do not listen to the customer reviews. This company shows the impact of customers’ service on the company. Renters Warehouse is an experienced players who uses those experiences to handle emerging issues.

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Reputation Change over time

Pros & Cons

PROS

recommend (19)

highly recommend ... (9)

great job (5)

helped me (4)

great experience ... (4)

very professiona ... (3)

extremely knowle ... (3)

very responsive (2)

fantastic job (2)

recommended (2)

Cons

no communication ... (1)

rude (1)

unprofessional (1)

horrible (1)

frustrating (1)

absolutely nothi ... (1)

poor customer se ... (1)

0 stars (1)

Renters Warehouse Reviews: 101. Average Rating: 4.5

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% summary

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Good

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100%

Reviews (1) Google Reviews (100)

Lindsey

on Trustanalytica

Fix negative reputation Fix negative reputation

I would give 0 stars if I could. This company has been absolutely terrible. My AC broke in July in Phoenix Arizona where the outside temperature is about 116. The inside temperature of my house is 99 degrees. Renters warehouse has been sitting on this issue for 5 days now. They said on day 2 that they would bring portable AC units to help with the heat. It is now day 5 and there has been nothing. My roommates and I have had to call about 20 times each to be met with people who are unwilling to help. They just keep transferring me to maintenance coordinators who refuse to do anything or give any updates. I have to take time out of my work day to keep calling to ask for an update or either fixing the AC or providing an alternative solution. DO NOT RENT FROM THEM. They keep casting my problem aside as if I, as a tenant with no AC for 5 days, am not important. Worst customer service I’ve ever experienced. Every single person I’ve spoken to there, including supervisors should be fired and never have a job in customer service ever again. Not willing to provide a safe living condition for me and my roommates.

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