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Review Keywords Analysis

US / AZ / Phoenix
Rocky Mountain Restoration photo
Rocky Mountain Restoration photo
Rocky Mountain Restoration photo

Rocky Mountain Restoration

Address: 6801 N 21st Ave Suite F, Phoenix, AZ 85015, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Water Damage Restoration Emergency Water Mitigation $200 - $500 Call to Book
Structural Drying $100 - $300 Call to Book
Water Extraction $150 - $400 Call to Book
Mold Remediation Mold Inspection $150 - $300 Call to Book
Mold Removal $500 - $1000 Call to Book
Air Quality Testing $200 - $400 Call to Book
Flooring Services Hardwood Flooring Installation $3 - $7 per sq ft Call to Book
Laminate Flooring Installation $2 - $5 per sq ft Call to Book
Tile Flooring Installation $5 - $10 per sq ft Call to Book
Insurance Assistance Claims Process Assistance $100 - $300 Call to Book
Documentation Support $50 - $150 Call to Book

What people love

From reviews
Excellent customer service Professional staff Efficient service Friendly crew Quick response Knowledgeable technicians Timely arrival Clear communication Care for customer Detailed explanations

About this business

Water Damage in Arizona Water damage in homes and commercial properties is widespread in Arizona. The American Insurance Association states that water damage is the most common type of homeowners insurance claim. Even a slow-growing problem, such as a crack in a plumbing line that runs behind a wall, can cause significant water damage. This allows mold and other issues to develop. The cause of your water problem is unimportant; it needs to be cleaned and dried immediately. Turn off the water source quickly. Call us for help. You can start wiping up the water while you wait for us to arrive. Do this only if there is a sewage backup. The unseen enemy with water damage is hidden moisture, which it leaves in your home.

Reviews Summary

Customers' reviews of Rocky Mountain show high praise for the company's service personnel, who are professional, patient, and personalized. Most reported an immediate response, even on weekends, and the repair work proceeded quickly. Most said that Rocky Mountain work began, there was a report that discovered mold under the floor, and the company ensured that customers received the information they needed to make the decision. Jacob, Lee, and Santiago received numerous comments, including asking about the repair and answering all questions reliably. Many comments say that the men who worked on the repair had good social skills and seemed to care about the quality of their work.apikey. This patch appears to support the company's desire for honesty and reliability, but most clients express pride in the company. Videos of them praising everyone they have met from a disaster junkie. Almost every client who left a good comment, said how easy and quickly his project. Rocky Mountain employees are guided morale in the company through scheduled experienced and knowledgeable staff management. Almost every video of the process praises the customer after the project is completed. Clients ending says if I would, me again. Team is a disaster and a fantastic company, to be honest, could not have asked for more I like these services and can,request any comment.hostname.rockymountain.restore pulumi.com.

Frequently asked questions

7 questions
Does Rocky Mountain Restoration offer emergency water damage services in Phoenix, and how do clients feel about their response time?
Yes, they provide emergency water mitigation services. Reviewers frequently commend their quick response, often noting that the team arrived within hours to address urgent water issues, demonstrating their commitment to timely service.
What do clients say about the professionalism of the team at Rocky Mountain Restoration?
Clients consistently highlight the professionalism of the staff, particularly praising individuals like Caleb and Lee for their courteous and knowledgeable service. Many reviews mention their clear communication and thorough explanations during the restoration process.
What services does Rocky Mountain Restoration provide for water damage and mold issues?
They offer a range of services including Water Damage Restoration (Emergency Water Mitigation, Structural Drying, Water Extraction), Mold Remediation (Mold Inspection, Mold Removal, Air Quality Testing), Flooring Services (Hardwood, Laminate, Tile Installation), and Insurance Assistance (Claims Process Assistance, Documentation Support).
What are the operating hours for Rocky Mountain Restoration?
Their hours are as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I get assistance with insurance claims through Rocky Mountain Restoration?
Yes, they provide insurance assistance, including claims process support and documentation help. This service is noted positively by clients, who appreciate the guidance throughout their insurance interactions.
What happens if I experience water damage at home?
If you experience water damage, it's crucial to dry out the area quickly and call Rocky Mountain Restoration for assistance. They emphasize immediate response to mitigate further damage and potential mold growth, which is a common concern in such situations.
Where is Rocky Mountain Restoration located?
6801 N 21st Ave Suite F, Phoenix, AZ 85015, USA

Location & directions

Phoenix, Arizona
Rocky Mountain Restoration
General Contractor
Address
6801 N 21st Ave Suite F, Phoenix, AZ 85015, USA
Hours
Open 00:00 - 23:59
Rocky Mountain Restoration Reviews · 4.9 average
4 Reviews
G Google 100
J
Jill
Jacob with Rocky Mountain was awesome he really set a high bar on what great customer service he has
G
Garry
Great service
M
micky
Team was so great i left as many reviews as possible they really impressed me even with all the bad reviews they were amazing those reviews are lies!!!!
Rocky Mountain Restoration has not provided any services in our home, and still are trying to fraudulently collect thousands of dollars from us. Business practices are dishonest. Poor customer service. Dealing with this co for 10 months has been extremely frustrating. We have had to file complaints with ROC and BBB and are now in process of hiring an attorney. Save yourself hours of frustration and being a victim of excessive, dishonest billing, and DO NOT USE them.

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