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  2. AZ
  3. Phoenix
SGI Property Management
SGI Property Management
SGI Property Management

SGI Property Management

3.9
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ABOUT   Services Excellence Summary

Owning a prosperous rental property requires lots of effort, knowledge, and time. The hard work, frustration, and effort put into gaining this experience can be time-consuming. Let our Phoenix property management team handle all aspects of renting your properties. We have over 500 properties under management. We can provide all of the support you need. Most companies become too big and lose their personal touch. We are a family-oriented company. We value customer care and take the time to listen.

 

SUMMARY   Reviews Summary

Reviews of SGI generally describe it as excellent property manager. Erik, Amy, Kyle, and others are all commended for their professionalism, efficiency, and strong communication. This professional and responsive staff has earned SGI a good reputation and a loyal customer base. Customers describe that SGI is capable, with timely maintenance, they find solid tenants rapidly, and they provide the required support for homeowners who live far away from their tenants. SGI sells properties at reasonable prices, easing the transition from renting to owning. In summary, these reviews show that SGI creates a seamless and satisfying living experience for tenants while also providing a stress-free property management experience for property owners.

 

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Chris left a 1 star review
★☆☆☆☆
On TrustAnalytica
Nov 02
Verified

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SGI Property Management Reviews: 101. Average Rating: 3.9

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These people won't even answer a phone or respond to a email. I saw a home I'm interested in renting and requesting to apply doesn't button is not showing a application. So need to speak to someone. And these people if they exist don't respond to nothing.. terrible service!!!! homeowner go with a company that is working for you. This ain't it.
If you see the name SGI properties... RUN. This company is very unethical, and will squeeze every dollar out of you even if they know they are in the wrong. I rented a home they were managing for 18 months, I wanted 12 they offered 18, no extra discounts just offered it and I accepted. Upon moving in, the house was absolutely filthy, dusty, and there was holes almost on every wall, some even had nails still in the wall. I immediately contacted Amy Smith, told her the house was not cleaned and there was lots of small discrepancies with the house. She said sorry that's how it comes and the house was indeed cleaned. Having few rental properties myself, I recorded everything and date stamped every video and photos of the first day of my move in. Ok... My rent was NEVER late one day. I was a great tenant, I always reported something when something went wrong, was patient if something didn't happen right away. A few weeks after moving in, the sprinkler system in the backyard stopped working, I notified AMY and told her, I tried to open the hatch for the sprinkler system and there was literately a scorpion nest. Her response "that's your issue" Great, being a father of a 10 year old girl, last thing I want is thousands of scorpions entering my residence. I took care of that myself, finally tried to fix the sprinkler system and it was down. When it was time for me to move out, completed my 18 months with perfect payment history on time, I hired a professional cleaner who I paid $450 to, I also hired and paid a professional carpet cleaning company who charged me $400, and landscaper $60 to clean up the front and back yard. The house was ABSOLUTELY SPOTLESS, it was a MILLION times better condition than what I founded. I move out expecting my full deposit. They tell me not only I a not getting my $3750 deposit back, but I owe them an additional $450... The grass in the backyard was dead, alongside a few plants. I am sorry I am NOT a gardener, I am responsible for the HOUSE, I AM RENTING THE HOUSE, NOT PLANTS. I work for the US STATE Department, I travel around the world to different diplomatic outposts, I DIDNT KNOW I WAS ALSO RESPONSIBLE TO GARDEN MY PLANTS AND BACKYARD THAT I AM RENTING!!!!!!! WE LIVE IN ARIZONA, WHERE THE GRASS WILL DIE FROM THE EXTREME HEAT WAVES!!!!! Lucky for me, This story was sent in detail to the Local VA in phoenix and we are trying to get the news station to publish a story about Veterans and companies like SGI properties who take advantage of people and unethically steal people's deposits. I have documented every conversation, I have many photos, videos all time stamped. I am taking this company to Small Claims court, so if anyone has a similar story, please reach out to me. The 3750 deposit they stole from me, is nothing compared to what they will lose. Sorry but wrong veteran. Ps. They have given me NO chance to fix the issues myself as most companies would, they instead come up with OUTRAGIOUS prices and hire the cheapest companies to pocket the rest of the money. $2500 for a 250-300 sq ft of grass? This company shouldn't exists, hopefully soon it wont.
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Chris left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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