Most likely, you have anti-virus and firewalls in place. They are crucial, but they guard only a small part of your cyber-security defenses. They protect your network's perimeter from attacks. The majority of the leackage and threats occur inside the network, making you more vulnerable than you realize. Total Networks acknowledges the importance of safeguarding our clients from both internal and external threats. Our cyber-security services include practical advice and resources to help you manage security and compliance. We can assist you in reducing risks and dealing with incidents and threats. We think we can help you no matter where you are in the risk management process.
Early planning prevents problems. Our team can assist you quickly. Our call center is open 24 hours a day, seven days a week. We have a team of technicians who take your call rather than taking messages and calling you back when it is convenient for them.
Time is our most important resource. Total Networks values your time and strives to be efficient and effective in our work with you. Our goal is to aid you in saving time and reaching your goals.
Total Networks assigns a dedicated account manager to your business. They lead a team of engineers who can assist you every day. Our core service is offered through regular business technology planning meetings.
To estimate the needs for your growth and find areas for improvement, all clients receive a written three-year business technology plan. This helps you manage your risks, prevent surprise costs, and enhance your technology for innovation.
Total Networks was awarded the CompTIA Security Trustmark (tm) to confirm our commitment to following industry-recognized IT safety best practices. Our clients receive regular help to detect regulatory compliance gaps, and strengthen security processes, policies, and planning in line with best practices.
The configurations are used to help train your staff. Our compliance services continuous monitoring and help you through regulatory assessments.
Reviews Summary
Total Networks' customer reviews describe how dedicated the team is. Their timeliness, professionalism, and friendliness are often commented on. Customers admire Dave and Stephanie's commitment to their products and workers, and many have left positive reviews. It's said that the team always finds a solution, and Scott, Luke, Thomas, and others regularly receive commendation. Staff are very qualified and excited about their job, so customers who can quickly depend on reliable support say the company is doing a great job. The recent switchover to Total Networks has led to responsive, knowledgeable customer service and general satisfaction, as one review indicated. Some parts of Total Networks' approach, such as kindness and concern, have undoubtedly paid off and fostered a strong reputation.
Frequently asked questions
7 questions
What do Total Networks clients say about their IT support services?
Clients frequently praise the team's responsiveness and professionalism, noting that issues are resolved quickly and courteously. Reviewers highlight the exceptional service provided by staff members like Luke and Connor, who are always ready to assist with technical problems.
Does Total Networks offer remote support, and how effective is it?
Yes, Total Networks provides remote support as part of their IT support services. Reviewers have commended their ability to resolve issues promptly, often highlighting the efficiency and knowledge of their technicians in handling remote assistance.
What hours is Total Networks available for IT support?
Total Networks operates 24 hours a day, seven days a week. Their hours are Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Can I get help with network setup from Total Networks, and what do clients say about their expertise?
Yes, they offer network setup services, including Wi-Fi configuration and VPN setup. Clients have expressed satisfaction with the team's knowledge and capability, often highlighting their thorough approach to resolving networking issues.
What types of computer repair services does Total Networks provide?
Total Networks offers a range of computer repair services, including laptop repair, desktop repair, and virus removal. Their technicians are noted for quick resolutions and effective solutions, ensuring customer satisfaction.
Does Total Networks provide disaster recovery planning as part of their services?
Yes, disaster recovery planning is included in their data backup services. This ensures that clients have a strategy in place to recover data and maintain business continuity in the event of a crisis.
Where is Total Networks - IT Support Phoenix, Managed IT Services located?
4201 N 24th St #230, Phoenix, AZ 85016, USA
Location & directions
Phoenix, Arizona
Total Networks - IT Support Phoenix, Managed IT Services