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  1. US
  2. AZ
  3. Phoenix
Trapp Technology
Trapp Technology
Trapp Technology
Trapp Technology

Trapp Technology

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Open  8:00 AM - 5:00 PM now
2600 N Central Ave, Phoenix, AZ 85004, USA Get Directions
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4.7
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ABOUT   Services Excellence Summary

Trapp Technology provides inventive solutions to solve your most difficult cloud, voice, and security problems. Our services suit small and medium businesses that wish to cut total cost of ownership and conserve their internal resources. Trapp Technology also provides the necessary assistance and expertise to realize your business goals. Our proven IT management strategies ease our clients' technology requirements. Our people employ technology to their maximum advantage and potential. We listen, plan, guide, and deliver. Your problems are heard, and we have solutions. We'll work with you to achieve greatness, performance, and direction. Innovative: We have the solution for the problem. Strong: We never give up until the job is done. Our customers are more confident than we are.

 

SUMMARY   Reviews Summary

Trapp Technology reviews are glowingly positive, particularly about customer service. Several reviews mention individual employees by name and celebrate their exceptional skills and commitment to helping customers and solving problems. Reviews like 1 and 8 discuss specific technicians who provided dedicated support even when it meant taking extra time to troubleshoot or coaching a customer over the phone. Overall, the reviews express gratitude for employees like Ananda Wilson, Rebecca Dolin, Courtney LaBeach, and Alek who go above and beyond. Customers have praised the fast and efficient service, which is important for business already reliant on their services like virtual desktop. Long-time customers, including small businesses, have attested that Trapp Technology maintains a high standard of service and support for the long term. Trapp service is recommended by accounting firms and believe in it as they've tried and stuck with it.cms forcons of services. TRAPP Online services are always ready when users need them; their analytics and qualitative reviews tell the same story. TRAPP's service speed is crucial for customer happiness and retention.

 

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Carlos left a 5 star review
★★★★★
On TrustAnalytica
Oct 21
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Reputation Change over time
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Pros & Cons

PROS
recommend (7)
great customer s ... (6)
very helpful (4)
highly recommend ... (4)
great service (3)
recommended (3)
very responsive (2)
excellent custom ... (2)
great people (2)
great job (1)
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Cons
slow (1)
disappointed (1)
so disappointed (1)
terrible (1)
overcharge (1)
terrible experie ... (1)
unprofessional (1)
very frustrating ... (1)
frustrating (1)

Trapp Technology Reviews: 101. Average Rating: 4.7

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C
Carlos
I submitted a survey to TRAPP earlier but it did not give me the option to specifically acknowledge the agent that assisted me. Ananda Wilson, I just want to thank you so much for assisting me today. The support you provided me was SUPERB. I hope this review reaches your Manager and/or Supervisor so that they can get proof of how fantastic you are at what you do!   Thanks again for all the assistance!
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Carlos left a 5 star review
★★★★★
On TrustAnalytica
1 year ago
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