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Review Keywords Analysis

  1. US
  2. AZ
  3. Phoenix
ABOUT   Services Excellence Summary

We are the experts in renting in Arizona. With our decades of knowledge and experience, United Metro Property Management is your source for results. We are committed to your success and provide the best customer service. Apart from high-quality customer service, we go the extra mile for our client's happiness. We are never afraid to work hard to satisfy our clients. Why are you hesitating? Don't hesitate to contact us with any questions or inquiries. Our team answers emails and phone calls quickly to make sure you and your tenants are happy.

 

SUMMARY   Reviews Summary

Majority of these reviews shared a positive experience with United Metro Property Management. Most tenants believe that the staff, particularly Glenn, Liz, and Jesse, were responsive and professional. Most of them express their appreciation at how the company communicates effectively throughout their stay. Communication is key to any rental relationship, and the reviews highlight how the staff make sure tenants' needs are met promptly. The tenants also mention how the application process is smooth enough, with excellent care evident in how the staff interact with the tenants. This care bears results with toilets not deemed clean, additional cleaning is needed to ensure the house is at a top-notch condition before the new tenant occupies. Most owners have properties that the company manage also have a treat time dealing with the company. They are always available for questions, explaining to them every bit of the process. They also report how the company takes care of each property like it's the company's. The company has a great team of staff that treat both tenants and owners well. They listen to your concerns and respond promptly. Its a great experience working with this company. The tenants and owners have fewer worries since the company takes total control because they are not the state. All the staff know their role, and trusting the company is very easy which makes the clients capable of trusting and feeling like a part of the team. The staff include Jesse, Liz, Glenn, Jameela, Easton, Kathleen, Justin, Angela and many more. All the staff are good in communication and they care about their tenants and owners. They respect each and everyone's time and their professionalism is highly recommendable. Many of the clients have a chance to recommend their friends and family. United Metro property manage is a company that everts a person to work with them. All said and done, United Metro property company deserves opportunities because the company maintains a good track record of customer satisfaction. The company has many negative reviews, it’s good to consider the reviews to make a decision but once in a while trying may give better results. So Good luck to clients.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (5)
very responsive (4)
great experience ... (3)
very happy (3)
stress free (2)
highly recommend ... (2)
on time (2)
nothing but good ... (1)
no complaints (1)
very helpful (1)
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Cons
rude (12)
unprofessional (7)
they are rude (2)
disrespectful (2)
terrible (2)
rude (1)
not recommend (1)
horrible custome ... (1)
worst company (1)
terrible custome ... (1)
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United Metro Property Management Reviews: 66. Average Rating: 3.0
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