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Certified Luxury Auto

Name: Certified Luxury Auto
Address: Scottsdale, US
Telephone: +14808277679
Rating: 3.4369

103 reviews

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+14808277679

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1005 N Scottsdale Rd, Scottsdale, AZ 85257, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Arizona

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ABOUT Services Excellence Summary

Certified Luxury Auto is the perfect place to see our pride in our dealership. Our team is dedicated to offering customers the best possible service. We are pleased to provide excellent customer service while also making sure that our customers have a great vehicle purchasing experience. You can view the inventory and then test drive our vehicles.

SUMMARY Reviews Summary

Customer ratings summarize as positive, high, and stellar. Chris and Mo were major drivers for both satisfaction and advocacy, as they met and exceeded buyers' expectations. One buyer was on a strict budget and was scared that the additional warranties would extend her obligation beyond the range, but Chris and Mo worked it out for her without jeopardizing her comfort. An insurance and warranty insurance addition does included the amount she had for the car monthly. The service and professional advice the dealer team gave supported the customer during the purchase of a used car while the financial readiness to car purchase was facilitated by the financial department personnel. Another buyer considered himself a budget buyer and his first car was a 370z, but the staff treated him as any other buyer. Buyers felt they were in the company of the right car buying partners due to the reputable behavior of Chris and Mo. One reviewer noted that one employee shared the family experience with the buyer. The one moment that portrayed real customer focus captured the attention of a arriving buyer who found Mo helpful. The service was appreciated, and most people said they would return to the dealership with savings for future car purchases..

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Reputation Change over time

Pros & Cons

PROS

recommend (13)

great experience ... (7)

highly recommend ... (5)

very professiona ... (3)

great prices (3)

very helpful (3)

helped me (3)

fair prices (2)

excellent custom ... (2)

great place (2)

Cons

rude (7)

stay away (6)

dishonest (4)

horrible (3)

unprofessional (3)

overpriced (2)

waste your time (2)

upset (2)

terrible custome ... (1)

dirty (1)

Certified Luxury Auto Reviews: 103. Average Rating: 3.4

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