Certified Luxury Auto is the perfect place to see our pride in our dealership. Our team is dedicated to offering customers the best possible service. We are pleased to provide excellent customer service while also making sure that our customers have a great vehicle purchasing experience. You can view the inventory and then test drive our vehicles.
Reviews Summary
Customer ratings summarize as positive, high, and stellar. Chris and Mo were major drivers for both satisfaction and advocacy, as they met and exceeded buyers' expectations. One buyer was on a strict budget and was scared that the additional warranties would extend her obligation beyond the range, but Chris and Mo worked it out for her without jeopardizing her comfort. An insurance and warranty insurance addition does included the amount she had for the car monthly. The service and professional advice the dealer team gave supported the customer during the purchase of a used car while the financial readiness to car purchase was facilitated by the financial department personnel. Another buyer considered himself a budget buyer and his first car was a 370z, but the staff treated him as any other buyer. Buyers felt they were in the company of the right car buying partners due to the reputable behavior of Chris and Mo. One reviewer noted that one employee shared the family experience with the buyer. The one moment that portrayed real customer focus captured the attention of a arriving buyer who found Mo helpful. The service was appreciated, and most people said they would return to the dealership with savings for future car purchases..
Frequently asked questions
7 questions
What do Certified Luxury Auto clients say about the work?
Clients frequently praise the friendly and professional service provided by Mo and Chris, highlighting their transparency, helpfulness, and the overall comfortable atmosphere. Many first-time buyers felt welcomed and supported throughout the purchasing process.
Can I get financing assistance when buying a car from Certified Luxury Auto?
Yes, they offer financing assistance, including loan processing, GAP insurance, and warranty options, ensuring a smooth purchasing experience for customers.
Does Certified Luxury Auto provide vehicle inspections before purchase?
Yes, they offer vehicle inspection services, including pre-purchase inspections, mechanical check-ups, and Carfax reports, helping customers make informed decisions.
What types of vehicles can I find at Certified Luxury Auto?
They specialize in a variety of vehicles, including used cars, luxury vehicles, and trucks, catering to diverse customer needs and preferences.
How does Certified Luxury Auto handle trade-in services?
They provide comprehensive trade-in services, including appraisal services, trade-in financing, and vehicle buyback options, ensuring a seamless trade-in process for customers.
Does Certified Luxury Auto offer any post-purchase support?
Yes, they provide post-purchase support, ensuring customer satisfaction even after the sale, which has been positively noted by multiple reviewers.