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Review Keywords Analysis

  1. US
  2. AZ
  3. Scottsdale
Elements Massage

Elements Massage

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Open  9:00 AM-9:00 PM now
14700 N Frank Lloyd Wright Blvd Suite 153, Scottsdale, AZ 85260, USA Get Directions
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ABOUT   Services Excellence Summary

Elements Massage has therapists who are experts at using their therapeutic techniques and attentive listening skills. Discover the advantages of a massage. Medically, therapeutic massage enhances your health. The positive aspects include... Reduction of back and neck discomfort Reduction of tension Improved flow Greater capacity for use We have hundreds of massage sessions a week. Deep tissue massage is a technique that uses greater pressure on muscles, tendons, and tissue layers beneath the skin. This type of massage can increase flexibility, which can help alleviate muscle and tissue pain. Deep tissue massages are considered to be highly effective therapies for certain types of pain.

 

SUMMARY   Reviews Summary

Elements Therapeutic Massage reviews are a mix of disappointment and enthusiasm. However, a large percentage of the reviews are filled with enthusiasm for their services, spa, and the customer service provided at Scottsdale. Most customers praised the skills of the therapists, with particular emphasis on Jennifer, Annett, and Nadine, who were described as professional and skillful at their jobs. First-time visitors claimed that they were terrified to get the service but eventually enjoyed it. The reviews mentioned how the store managed complaints employing a scalpel instead of a sledgehammer. The customer service department is prompt to deal with critics. They amended their first disappointing services by offering complimentary enhanced services and follow-up advice, and they can assist scheduled appointments and the client's peace of mind. Elements and Nadine reported exceptional skills in administering restorative massages. Although Laura is an expert, she is often overlooked. Sharone and Anneam belong to the list of the impossible to forget due to their exemplary services which have turned several people into regular customers. The fantastic customer service was reported to have been complemented with above-average prices, making the customers long to go back for the good experience again. Some reports mentioned the relaxation and relief they experienced after the massage. However, a portion of the feedback from clients are negative as some claimed that the therapists were incompetent. The individuals who leave without recommendations had a dramatic experience. In contrast to the good assuring customer care approach, some experienced aggressive and unfriendly customer care representatives. Elements would benefit from incorporating protocols for welcoming such customers back. The massage therapists stand out as knowledgeable and competent, while the front desk staff are attentive and accommodating. The massage clinic is was recommended for the unique massage experience it offered.

 

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Pros & Cons

PROS
recommend (12)
highly recommend ... (9)
very professiona ... (6)
will be back (5)
recommended (4)
very relaxing (3)
very kind (3)
great massage (3)
great recommenda ... (2)
very professiona ... (2)
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Cons
not worth (1)

Elements Massage Reviews: 102. Average Rating: 4.8

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