Efficient repairsProfessional techniciansQuick responseThorough diagnosticsExcellent customer serviceFair pricingKnowledgeable techniciansGreat communicationJob well doneReliable service
About this business
At Elite Rooter Phoenix, Fair pricing is a priority for us and our core value is quality customer service. It is clear when you read the testimonials that our licensed local plumbers have built customer trust. Elite Rooter's mission in all of its local offices is to provide top-notch plumbing services. Our professional plumbers and quality services have helped us build customer loyalty & confidence since day one. At Elite Rooter, we use all the right tools for bathroom leak repair. Tubs, toilets, faucets on sinks, and showers can all be repaired.
Reviews Summary
The company has exceptionally good feedback from customers. From start to finish, the described experiences are always positive and professional. Edwin & Henry and Matt are recognized for their skill and way in working through problems, giving customers peace of mind. The reviewers often mention workers' willingness to go further, make easy prior contact & scheduling, diagnose, provide an explanation & quote, and think of the business, adding that team members are highly competent, communicative and respectful. Nevertheless they feel it can be somewhat costly, even compared with others, as the pace and treatment are the most economical. Elite Rooter is good at handling all the work - even more massive parts. Not stopping there, they require a lot of effort, traveled to further destinations/late hours, and maintained a high level of enthusiasm until the completion of the whole house drainage system. Appointments were made quick and always a part of every fantastic work. Elite Rooter will be many customers' choice for their future drainage system, basing on their positive feedback. There are customers who had problem with their plumbing system being fixed by Elite Rooters for long term. Based on the reviews, I cannot project Grooter providing the specialized services required in the plumbing industry. We will continue to seek more reviews from different stakeholders to further understand the company's reputation.
Frequently asked questions
6 questions
What do Elite Rooter Phoenix clients say about the work?
Reviewers consistently highlight the professionalism and efficiency of the team, particularly praising technicians like Julio and Brian for their thorough diagnostics and quality repairs. Many emphasize the team's punctuality and clear communication throughout the service process.
Does this business offer emergency repairs in Tempe, and what do reviewers say about their response time?
Yes, Elite Rooter provides emergency services like immediate leak response and emergency drain clearing. Customers have noted the team's quick response times, often arriving within an hour to address urgent issues, demonstrating their commitment to customer service.
Can I get regular plumbing maintenance from Elite Rooter Phoenix?
Yes, they offer general maintenance services, including regular plumbing inspections and toilet repairs. This helps ensure that plumbing systems remain in good working condition and can prevent future issues.
What plumbing services does Elite Rooter Phoenix provide?
Elite Rooter offers a wide range of plumbing services, including drain cleaning, leak repair, sewer replacement, emergency drain clearing, immediate leak response, clogged drain solutions, regular plumbing inspections, toilet repairs, and pipe inspections.
Who are the technicians at Elite Rooter Phoenix and what qualifications do they have?
The technicians at Elite Rooter are licensed professionals dedicated to quality service. Reviewers frequently mention their expertise and professionalism, highlighting how they build trusting relationships with customers through effective communication and reliable work.