Quality workmanshipProfessional staffExcellent customer serviceTimely mannerFriendly staffQuick repairsFrequent updatesExpert repairsClean car returnMajor problem with parts
About this business
Eric Grossman has owned Eric's Auto Center CARSTAR since 1977. Eric Grossman was born and raised in Tucson and attended the University of Arizona. Eric is a three-time Boston Marathon finisher and has been coaching high school cross-country teams for 17 years. He has served as the head coach for the past nine. His love of running has led him to this work. Eric supports local charities like the Breast Cancer Three Day and Strength Building Partners. He is also a fan of the High School Athletic Programs, as well as local PBA.
CARSTAR provides many services, including unibody repair, frame repairs, color matching, and towing. It also offers vehicle pickup and delivery at select service centers.
Wherever you go, CARSTAR will fix your car. For qualifying repairs, CARSTAR offers a CARSTAR Nationwide Limited Warranty*. You are covered if you move to another city or if you visit. We will find an alternate location that will honor your warranty if there is no CARSTAR near you.
We are always here for you if you need auto body repairs. If you have any questions, you can call 1-800-CARSTAR to speak with our representatives. Our team is available 24 hours a day, 7 days a week. We can connect you with your insurance company, arrange for your car to be towed to a repair shop, and even call a friend or family member. Everything will be taken care of by the CARSTAR.
Reviews Summary
Eric's auto shop receives high praise for the professional, detail-oriented and effective team. The staff are polite and the service is excellent, repairs are completed within the specified time frame. The repair service I had was the best, so I would highly recommend it to anyone. In general, the company is designed to make every customer feel good about it. Communication, even when the process takes longer due to the ways of the work, is clear and welcoming, and I would say that the service costs are competitive. This is what I would love about it because running into dents and scratch would require me to stay for weeks to consider about Eric's.
Frequently asked questions
7 questions
What do Eric's Auto Center CARSTAR clients say about the work?
Clients frequently praise the team's professionalism, quality of repairs, and timely service. Many highlight the cleanliness of vehicles upon return and the excellent communication throughout the repair process, ensuring they feel informed and valued.
Does Eric's Auto Center CARSTAR offer collision repair services, and what do customers think?
Yes, they provide collision repair services, including front bumper replacement and frame repair. Reviewers commend the quality of work and the team's dedication to keeping customers updated during the repair process.
What are the hours of operation for Eric's Auto Center CARSTAR?
The hours are as follows: Monday: 8:00 AM - 5:00 PM | Tuesday: 8:00 AM - 5:00 PM | Wednesday: 8:00 AM - 5:00 PM | Thursday: 8:00 AM - 5:00 PM | Friday: 8:00 AM - 5:00 PM | Saturday: Closed | Sunday: Closed.
Can I get help with insurance claims at Eric's Auto Center CARSTAR?
Yes, they offer insurance claim assistance, including claim processing and damage evaluation. Customers appreciate the team's efficiency in working with insurance companies, which helps streamline the repair process.
How does Eric's Auto Center CARSTAR handle painting services?
They provide various painting services, including full car paint jobs and touch-up paint services. Reviewers have noted the flawless paint jobs and attention to detail, enhancing the overall appearance of their vehicles.
What detailing services are available at Eric's Auto Center CARSTAR?
They offer detailing services such as interior detailing, exterior detailing, and a full detailing package. Customers often mention the thoroughness of the detailing work, leaving their vehicles looking like new.