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  1. US
  2. CA
  3. Chula Vista
Dermatology Institute
Dermatology Institute
Dermatology Institute
Dermatology Institute

Dermatology Institute

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256 Landis Ave Suite 300, Chula Vista, CA 91910, USA Get Directions
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ABOUT   Services Excellence Summary

San Diego's premier bilingual dermatologist offices at the Dermatology Institute are run by Dr. Peter Rullan (Board Certified) along with his equally qualified daughter, Dr. Jennifer Rullan. We have a dynamic team of dermatologists who can recognize and use skin, nail, and hair hygiene procedures, medical procedures, and cutting-edge innovations. In 2016, Jennifer Piper-Trimai, a board-certified physician assistant, joined our practice and can tackle the most common dermatology and surgical repair issues. Our laser, cosmetic, dermatologic, and medical procedures are well-coordinated. Our goal is to make our clients' skin healthier and more attractive, resulting in a beautiful and confident appearance.

 

SUMMARY   Reviews Summary

The office of Dr. Rulon Rulon has mostly positive reviews. Different tools are used to get rid of laugh lines and get rid of wrinkles. Laser resurfacing is done. Botox is used to get rid of crows feet. Results are naturally smooth looking. Laser treatments done at the Derma Institute improved my skin. The doctors offer good diagnosis and removal of skin cancer issues. Laser hair removal is pain-free. Their staff is respectful and professional and are trusted to provide exceptional customer care. You should not let the negative squawks overshadow the positive ones. Make an appointment for laser hair removal and see how good they are. Many patients walked in broken and walked out cured. Staff are friendly, and the facility is run professionally. Dr. Rulon's patients mention that he is caring and returns to work as a professional footballer. His years of experience allow him to provide correct and less painful treatments. His team is great at accommodating patients' requests and coordinating with their insurance to make things simple. Staff are pleasant and thoughtful and are trustworthy. A particularly happy patient praised the staff and Dr. Rulon in the hospital. The patient underwent treatment and felt brand new. Raised all the major complaints that you can have but it was changed. A patient who prefers to be anonymous stated that my promised service was inconsistently offered. Overall, the scores are pretty high. The patient suggests that the staff who manage what is owed to a patient should be keen. Customers are calling it the best. Many patients even sent their friends and relatives there for a medical checkup. Many satisfied customers were quick to recommend it. However, patients raised concerns over the payments. Some could not access their billing account since the system was down. One was diagnosed with acne but it was incorrect. There were first-class treatments in the gender office. Consulting two specialists led to a wrong diagnosis. Another customer expressed concerns over the staff. Some are professional, but others do not know their work. An employee who filed a complaint made it clear that she was right and the other managers were wrong. The company takes no action when they fail to do what they are supposed to do. Another customer said that Lilliana's inappropriate comments and attitude towards another employee led to his dismissal. I quit because of the unbearable and hostile work environment. Suggestions provided by the writer include training to improve the quality of service in the future. Many positive reviews are just suggestions. The positives outweigh the negatives. The writer should be proud of his/her good image.

 

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highly recommend ... (2)
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Cons
rude (1)
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Dermatology Institute Reviews: 32. Average Rating: 3.9

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