Professional staffQuick serviceCareful handlingGood communicationReliable moversFriendly demeanorHelpful office staffEfficient workExperienced teamPolite service
About this business
Introduction
Founded in 1978, Thrifty Moving is a family-owned independent moving company located at 3240 Monument Way, Concord. We have over 50 years of combined experience and provide comprehensive moving services, including commercial, household, and storage amenities. As a company rooted in the community, we are honored to serve our customers within and around Concord. We look forward to working with you and greatly appreciate your business.
Affordable Rate
Thrifty Moving provides professional, local moving at competitive rates.
Transparent Price
Thrifty Moving offers reliable and transparent pricing for all moving services without any additional charges.
Reviews Summary
The majority of the reviews for Thrifty Moving & Storage are mostly positive. It appears as if the company's representatives are efficient, respectful, and competent, which makes the customers feel taken care of and understood. The positive reviewers stated that the company's personnel took great care while moving their belongings, assured them, and displayed understanding during the moving process. The positive reviewers also commended the company's capacity to adjust and handle difficulties. This includes offering the necessary and exact information, flexibility in dates, and redeploying households on request. The majority of the customers appreciated that the country charged them reasonably and took care of challenges both from a scheduling and client service viewpoint during the moving process. Moreover, they said that negative reviews on client service when things went wrong are typical; the company's reaction to these issues is crucial. Administrative and complex inadequate response to a problem can worsen an issue, and many clients will switch their focus from the original issue to their terrible experience with the current issue. In contrast, excellent customer service can assure the clients that their issues are taken seriously, potentially retaining them in the future. The company has numerous positive reviews and repeat customers, and the movers can and do make the company great. Most customers are delighted with their service and say that they would recommend the company to others. Many customers are pleased with how quickly the company responds to quotes and service requests, and they stated that their moves went smoothly. They also have good service during the booking process.
Frequently asked questions
7 questions
What do Thrifty Moving clients say about the work?
Clients frequently praise Thrifty Moving for their punctuality, professionalism, and care with belongings. Specific staff like Oscar and Bryan are highlighted for their kindness and efficiency, making the moving process smoother and less stressful for customers.
Does Thrifty Moving offer packing services, and what do customers think of them?
Yes, they provide packing services including full packing, partial packing, and self-packing supplies. Reviewers appreciate the team's careful handling and organization during packing, which contributes to a stress-free moving experience.
Can I get short-term storage solutions from Thrifty Moving?
Yes, Thrifty Moving offers short-term storage solutions along with long-term and climate-controlled storage options, ensuring flexibility for your moving needs.
How does Thrifty Moving handle last-minute moves?
Thrifty Moving accommodates last-minute moves, as noted by customers who appreciated the team's quick response and ability to manage heavy items efficiently, even on short notice.
What types of moves does Thrifty Moving specialize in?
They specialize in residential moves, commercial moves, and last-minute moves, providing comprehensive transport services tailored to various customer needs.
Is Thrifty Moving a family-owned business with experience?
Yes, Thrifty Moving is a family-owned independent moving company founded in 1978, boasting over 50 years of combined experience in the moving industry.