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Review Keywords Analysis

  1. US
  2. CA
  3. Costa Mesa
West Coast Auto Group Inc

West Coast Auto Group Inc

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Open 10:00 AM-6:30 PM now
769 Baker St, Costa Mesa, CA 92626, USA Get Directions

3.8

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ABOUT   Services Excellence Summary

We want you to have the best experience when you lease or purchase a vehicle. Our first priority is customer satisfaction. In each department, we make certain we put our customers first. We are dedicated to customer satisfaction. We strive to make the car-buying or leasing process as straightforward and enjoyable as possible. Competitive pricing, knowledgeable employees, and excellent service combine to offer a painless and simple way to purchase a high-quality automobile at an affordable price. Our dealership or contact us to see how we can revolutionize your entire automotive experience! Our clients are never unhappy!

 

SUMMARY   Reviews Summary

The reviews for West Coast Auto Group are overwhelmingly positive. Customers point at the courteous, knowledgeable, and understanding salesmen as a definite highlight, with Allen receiving particular applause. Customers have confidence in the dealership's integrity and outstanding service. There are reports of positive surprises like free repairs. This ensures West Coast Auto Group is not just another car dealer. The most enthusiastic customer may overpraise his experience with the dealership. The selection of high-end cars, including used 2011 Porsche Cayenne, was a key reason customers returned to shop there. This is perhaps why customers say they would recommend the dealership to others, as they were happy with their purchase. The building and vicinity do not give this impression. Customers also note the friendly and helpful staff. Many were first-time buyers who intend to return if they need another car. The customer service and pricing are significantly outclassed according to at least one customer. Many of the had cars that were in excellent shape. This review suggests that first-time buyers stay within their limits and should consider shopping at West Coast Auto Group.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (15)
great selection (4)
highly recommend ... (4)
great experience ... (4)
great customer s ... (3)
very helpful (3)
easy to work wit ... (3)
fair price (3)
very kind (2)
very knowledgeab ... (2)
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Cons
rude (2)
unprofessional (2)
disappointed (2)
useless (2)
very disappointe ... (1)
waste of time (1)
really disappoin ... (1)
waste your time (1)
very disappointe ... (1)
disappointed (1)
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West Coast Auto Group Inc Reviews: 95. Average Rating: 3.8
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