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Review Keywords Analysis

  1. US
  2. CA
  3. Daly City
City Toyota
City Toyota
City Toyota
City Toyota

City Toyota

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Open  9:00 AM-8:00 PM now
255 San Pedro Rd, Daly City, CA 94014, USA Get Directions
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ABOUT   Services Excellence Summary

Drop by City Toyota today and find the Toyota model that's perfect for you! We now have a large selection of new and used vehicles in stock. You can also determine City Toyota as a service and parts location for your automobile. Test-drive the Toyota automobile of your choosing.

 

SUMMARY   Reviews Summary

Overall, the customer comments praise the service quality of City Toyota, with reviewers like *** and *** noting that sales representatives such as Leon Chu, Alex, JC, Kristian and Aida were instrumental in delivering an exceptional buying experience. The salespeople provide a personalized touch, are knowledgeable about their inventory and communicate quickly, akin to the responsiveness that JC had. Moreover, *** lauds the professional, courteous and laid-back demeanor of the team as they helped to overcome the challenges brought about by COVID, as seen with the coordination between JC, Donovan and Chris to facilitate test drives and prompt purchases. Keeping with the customer-first ethos, reviewers appreciate the honesty and transparency that the sales staff demonstrate during the purchase. Additional themes that arise in the reviews are a wide selection of cars, professionalism, customer service and a hassle-free buying process. To summarise, City Toyota stands by its commitment to providing excellent customer service and a seamless car-buying experience, garnering recommendations from several of the customers who feel supported and well-informed throughout the process.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (11)
highly recommend ... (6)
very helpful (5)
great service (5)
best experience (3)
helpful and know ... (3)
very happy (3)
extremely helpfu ... (2)
high standard (2)
happy customer (2)
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Cons
disappointing (2)
horrible (2)
not worth (2)
expensive (1)
disrespectful (1)
uncomfortable (1)
very uncomfortab ... (1)
do not use (1)
horrible custome ... (1)
not recommend (1)
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City Toyota Reviews: 105. Average Rating: 4.0

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