Reliable Established in 1986, our family-run dealerships in Fremont and San Francisco have been the cornerstone of the local community. We have a dedicated team of professionals who strive to ensure our customers have a pleasant car-buying journey. We are proud of the hard work we have put in and the results we have achieved so far. Our collection is unique and you will not find it elsewhere. We also have low-cost, dependable vehicles that will help you get to your destination. We have sold more than 150,000 cars in our long history. We would be happy to help you find your next car.
Customer reviews are very positive and an indicator that the company provides excellent service. Apex Cars seems to have a good reputation among its clients. A significant number of customers mention that the staff, particularly Michelle, Omar and Miguel, they encountered were professional and went out of their way to ensure they felt included and welcomed. Many reviewers say the staff made their buying experience a positive one by demonstrating their genuine interest in ensuring customers' needs are met. The staff is customer-focused. The company was praised for its systematic customer assistance. Most customers further acknowledged the quality of service they received and the atmosphere and patience that the staff preserved from the onset. This allowed them to select the appropriate car they needed. In addition, there were recurrent mentions of Michelle, Omar, and Miguel, who reportedly helped them during the buying process. These customers reported receiving professional treatment and a fair price for their car, and this helped them decide to make an immediate purchase. But that is not all. There were many reports of Miguel's service commitment even after purchasing the cars, whereby he was seen to help them with their car at any time without leaving any request pending. Apex's service staff, particularly Miguel, were highly praised for their genuinely attentive after-sales care and willingness to provide advice on the car's maintenance. One common theme among the customers is that the company's service staff, especially Miguel, were attentive and ready to help whenever they needed it. The company seems to have a culture of excellent post-purchase customer service, as reviews have customers seeking help long after they completed their purchase, and they are always assisted and their expectations confirmed. The reviewer gave two more months to provide the information even though the information has not been provided. Moreso, the reason for not giving an answer is uniform across the customers, where they all cite the unavailability of information. A reason as to why customers may be advised not to purchase a vehicle from Apes is the unavailability of information. That said, the low number of negative reviews is indicative of the high quality of the company's products and services. The company's staff seems to relate well to their customers and are willing to help them, especially when it comes to making decisions about the vehicle to buy. This is evident in Beth, who claimed that she received good treatment from the company's sales personnel. Another customer, Luc, also praised the company's staff for their good treatment over one year, after she had already purchased the vehicle. Apex was seen as a company that is completely customer-focused, and the final price of the vehicle is reasonable. Another product from the company will be a good way to get high value for the spent money, she said. That said, the products even after getting depreciated immediately after leaving the company, the customers get an appreciation that their money was well spent. The customer's decision is also regarded as objective according to their claims, but the purchasing decision is influenced by the sales personnel. Apart from the satisfactory purchase, the customer might also be convinced to purchase the vehicle. This was seen where many customers claimed to have made the purchase decision immediately after being convinced by the company's sales personnel to buy the vehicle. One thing that is attracting the customers to the company is the available useful company information, which is passed to everyone who requires a purchase. That said, the customer will not be subjected to any confusing information about the company. Another advantage is the experienced staff who also remove any doubt that one could have had about buying a vehicle from the company and their decision-making due to the company's experienced personnel. But the customer might be motivated to buy the product due to the possibility of overestimation. Despite completely understanding their information about the company, they might still end up purchasing the product by being guarante... Read more
