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  1. US
  2. CA
  3. Los Angeles
Big 5 Sporting Goods

Big 5 Sporting Goods

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Open  9:00 AM-8:30 PM now
3420 Wilshire Blvd, Los Angeles, CA 90010, USA Get Directions
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ABOUT   Services Excellence Summary

Big 5 Sporting Goods is a top-tier sporting goods retailer based in 11 western states. There were 431 Big 5 stores in operation in 11 Western states as of July 3, 2020. Use our Store Locator to locate the nearest one. Our standard traditional format sporting goods stores have approximately 11,000 square feet of space with a full product line. Big 5 provides athletic footwear, apparel, and accessories as well as outdoor and sporting equipment. Produkts include a wide range of products for athletics and outdoor activities such as team games, fitness, and camping.

 

SUMMARY   Reviews Summary

Customers had positive experiences while shopping at the local Big 5 store. Many customers reported seeing staff who were helpful, friendly, and committed to customer service. They related different examples of staff going out of their way to assist them. Variety and availability of products were also commended, with prices and deals left many satisfied. Many said that they liked the general shopping ambiance, cleanliness, and display of items. The store was regarded as a vital stop for essential sports shopping. _. Customers will return and refer others to the store because of the excellent customer service they received.

 

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Reputation Change over time
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Pros & Cons

PROS
good service (9)
friendly staff (9)
good prices (8)
very friendly (7)
staff is friendl ... (3)
great selection (3)
friendly staff (3)
great place (3)
friendly and hel ... (3)
very helpful (3)
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Cons
rude (3)
wasted my time (1)
bad customer ser ... (1)
too expensive (1)
expensive (1)
disappointed (1)
so disappointed (1)
upset (1)
would not recomm ... (1)
not recommend (1)
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Big 5 Sporting Goods Reviews: 498. Average Rating: 4.4

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