Reliable For over 35 years, Custom Auto Craft has been serving the Los Angeles Metro region as one of the most respected collision repair facilities in the area. As a family-owned and operated business, we take pride in the levels of quality and customer service we can provide to all of our clients. We hold a high degree of respect for our customers, who have helped us grow by praising our quality workmanship and friendly service. Our AAA status is with the Better Business Bureau, so you know you’ll be treated well when you walk through our door. We have two convenient locations in North Hollywood and Northridge. At Custom Auto Craft, we are dedicated to Customer Satisfaction. This is our primary goal, second to none. Our most important goal is to get the car looking as good as it did before the accedent or damage. Our repair we provide regular updates, we provide customers updates and working with their insurance companies to ensure the repairs are taking place in a timely manner. We provide a fast turnaround, which ensures that the repair is quick and smooth. We also offer free estimates, complimentary towing, and lifetime warranties on our workmanship. We are committed to making you feel safe and secure throughout the entire process. Our repair services offer a host of options for customers, including a rental car service starting at $20.00 per hour with Enterprise or Hertz. We also offer secure storage, 24-hour towing, and vehicle pick-up and delivery. Our 3 frame machines include your car oliner laser measuring system, which ensures an accurate frame straightening. We offer comprehensive auto maintenance services for cars, including frame and body repair. We include 2 full-time technicians who can do all major and minor tune-ups, check engine lights, check airbag resets, abs resets, traction control reset, complete turn ups and oil changes. We are a full auto repair shop that also does auto body repair.
Reviews for Custom Auto Craft body shop are mostly positive, showcasing the great service and professional staff. Customers say they were in an accident and the shop "helps me understand the repair process and stayed in touch throughout the repair" and "the staff was such a great help during a stressful period". They also liked that they could choose from a variety of models when getting a rental car. The repair work itself was well received with a customer commenting, "My car is looking like new, thanks to the hardworking employees at this location". There were a few service issues, with one customer saying they noticed issues with a spoiler they had not observed before the repair. However, this was fixed by the crew. Custom Auto Crafts is highly recommended for quality service.
