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Mattress Firm Pico Blvd.

Name: Mattress Firm Pico Blvd.
Address: Los Angeles, US
Telephone: +14243756744
Rating: 4.92

100 reviews

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+14243756744

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10773 W Pico Blvd, Los Angeles, CA 90064, USA Get Directions

adjustable bed BEST Electric Adjustable Bed in United States BEST Electric Adjustable Bed in California

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ABOUT Services Excellence Summary

Our entire team at Mattress Firm Pico Blvd, Burbank is committed to making sure you get a good night's sleep every night. How? Our Sleep Experts(r) have completed over 200 hours of training to tailor a solution to your needs. And, with the most popular brands like Sealy and Tempur-Pedic, as well as Serta, Sleepys, and more at a price you can live with, the hunt for your perfect mattress is over. Most people think Mattress Firm is in the business of selling mattresses. But what they don't realize is that Mattress Firm is actually in the business of making sure that you get the right mattress for you. For 90 years, Mattress Firm has improved sleep for people around the world by matching them with the perfect mattress at the best cost. With a handful of stores, we are now the largest mattress retailer in the United States with over 2,400 locations in 49 states. Each of our Sleep Expert(r)s even begins their career with at least 80 hours of training. Nevertheless, education can only take you so far. At Mattress Firm, our faith is that happy and motivated employees lead to an excellent customer experience. Our philosophy is that when our employees love coming to work and are always on the customer...

SUMMARY Reviews Summary

Mattress Firm recent customers had favorable comments regarding their shopping experience. Matthew, a sleep consultant, was often praised for his expertise and collaborative demeanor. He was credited with making the process simple and stress-free. Reviewers admired the patience and empathy shown by other employees, particularly Gino and Shaz. Every customer praised the lack of sales pressure and appreciated the respectful approach to meeting their needs. Customers said they received valuable counsel and made informed choices about their purchases. Positive experiences have encouraged customers to recommend the store to family and friends while also committing to remaining loyal in the future. Customers were appreciative of the exemplary customer service and expected to have lasting positive feelings and a long-term connection with the brand.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (17)

highly recommend ... (9)

helped me (7)

great experience ... (5)

extremely helpfu ... (4)

extremely knowle ... (3)

very knowledgeab ... (3)

great customer s ... (3)

excellent custom ... (3)

incredibly helpf ... (2)

Cons

awful (1)

rude (1)

horrible (1)