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  1. US
  2. CA
  3. Oakland
REI

REI

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1338 San Pablo Ave, Berkeley, CA 94702, USA Get Directions
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ABOUT   Services Excellence Summary

At REI, we believe that nature should be where you choose to go. We want to inspire everyone to be an active participant in a passion for nature and sports. Since 1938, we have empowered our customers with the power of Nature. REI Santa Monica has clothing and gear for any adventure you want to take, from high-quality to high-quality. Immerse yourself in our adventures or share your own. One adventure, one spectacle at a time. They do not belong to us. They are part of the way we invest in nature conservation. Novice or advanced athlete? No matter if you are new to our store or if you have been coming for a long time. REI Santa Monica is located just two blocks away from the Promenade 3rd Street Promenade. You will find a plethora of technical clothing and equipment for outdoor enthusiasts. You will love our Santa Monica Bike Shop as it has a full range of bike services to keep you riding on pavement or off-road year-round. Before hitting the trails or the slopes, be sure to check out our ski and snowboard service. We will prepare you for the next adventure.

 

SUMMARY   Reviews Summary

The reviews suggest REI in Berkeley is a shopper's dream: it is the top destination for outdoor equipment, apparel, and accessories. The cost can be high but worthwhile because REI provides an extensive selection of high-quality products in-store and online. Dedicated customers note the store's huge layout, exceptional customer service, and knowledgeable staff who provide personalized recommendations for what you are looking for in items such as hiking boots, tents, or bicycles. It stands out as a customer-focused store that values peppering customers with helpful advice and being attentive, as seen in associates like Jade and Fry. Furthermore, the REI store is organized and allows customers to order online for in-store pickup. Customers noticed that shoppers can become members to unlock fee discounts and even earn dividends. Many smiles and a warm atmosphere give REI its unique and exceptional shopping experience, with many customers voicing their appreciation for the store and employees. The bottom line is that patronizing REI in Berkeley guarantees shoppers find outdoor products and unmatched experiences.

 

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Pros & Cons

PROS
great selection (3)
knowledgeable st ... (3)
fantastic job (2)
friendly and kno ... (2)
helpful staff (2)
attention to det ... (2)
great place (2)
very helpful (2)
good selection (2)
welcoming atmosp ... (1)
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Cons
judgmental (1)
disappointed (1)
so disappointed (1)
expensive (1)
unfortunate expe ... (1)
awful (1)
rude (1)
very disappointe ... (1)
disappointed (1)

REI Reviews: 102. Average Rating: 4.1

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