For more than 70 Years, Safelite has been the auto glass expert. Safelite originated in Wichita, Kansas, in 1947. Today, the company has over 850 branches in the U.S.
Reviews Summary
Safelite is a company that offers windshield replacement and repair services in the United States. Customers provide reviews of their experience with the Safelite auto glass repair service. Satisfied customers say that the service technicians are always on time, professional, customer service, and provide quality work. In addition, Safelite offers easy appointment scheduling through its website and even an app. The company also works directly with customers' insurance companies. Customers have also had their windshield replacement job done in a timely and effective manner. The car system even shows a problem, which means that Safelite has knowledgeable technicians. Some customers also mentioned that the technicians were very attentive and kind. If the company accidentally causes any damage while working on a customer's car, the company takes responsibility for the damage and fixes it. Negative reviews are scarce, but some customers felt that the service was not very good. Perhaps it wasn't done the first time you could replace the windshield without any hassle. Although a small number of customers stand up for Safelite's work, customers still highly recommend Safelite for its professional service and expertise in windshield repair and replacement.
Frequently asked questions
7 questions
What do Safelite AutoGlass clients say about the work?
Reviewers frequently praise the team for their punctuality, professionalism, and thoroughness. Many highlight the clean work environment and the excellent results, noting that technicians like Alvaro and Juan provided outstanding service during their visits.
Does Safelite AutoGlass offer mobile services in Oakland?
Yes, they provide mobile services including mobile windshield replacement, mobile window repair, and free on-site consultations. This flexibility allows customers to have repairs done at their convenience.
What are the hours of operation for Safelite AutoGlass?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM | Tuesday: 8:00 AM - 5:00 PM | Wednesday: 8:00 AM - 5:00 PM | Thursday: 8:00 AM - 5:00 PM | Friday: 8:00 AM - 5:00 PM | Saturday: 8:00 AM - 5:00 PM | Sunday: Closed.
Can I get assistance with insurance claims at Safelite AutoGlass?
Yes, they assist with insurance claims through direct insurance billing, deductible help, and claims processing, which varies by insurance provider. This support simplifies the process for customers dealing with repairs.
How long does it typically take to replace a windshield at Safelite AutoGlass?
The windshield replacement process generally takes about an hour, with many customers noting that they were able to complete their service in a timely manner, often ahead of schedule.
What types of window repairs does Safelite AutoGlass handle?
They offer various window repair services including window chip repair, crack repair, and window replacement, ensuring comprehensive solutions for different types of damage.