Great customer serviceFriendly staffFair pricingClean carsLong-term customersQuick paperworkHelpful in paymentsNice selection of vehiclesHonestyNo pressure sale
About this business
Introduction
Since 1987, Randy's Auto Sales has been a family-owned and operated company, selling used cars to the Inland Empire. We provide our clients with several financing options. Our special financing programs and Buy Here Pay Here are pioneering programs that have served hundreds of customers over the years. Our company has helped many families get on the road while also building their credit. We stock a large selection of quality pre-owned vehicles at competitive prices to make your shopping experience enjoyable and affordable.
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Reviews Summary
The car dealership received positive reviews from customers citing good bargains, top-notch service, welcoming atmosphere, and efficient transactions. Customers appreciated that the establishment was not a typical large dealership, as it created a more personal and pleasant experience. A prevailing theme was the strong customer service the employees provided, as many customers appreciated their support and were grateful for how the salespeople helped them get the cars they desired. Some car buyers expressed notable admiration for the employees, particularly Mark, Kristy, and Serene, emphasizing their kindness, professionalism, and patience. Many customers felt that they had received help from caring and compassionate staff, an uncommon occurrence in today's business world. Overall, customers were happy with their vehicle purchases and spared a lot of time and effort, especially when they only dealt with their local car dealers. Many people felt genuine bonding and wanted to buy cars solely from the business, and it is a clear sign of customer satisfaction. Like other customers, they recommended the company to anyone who needed nice, classy cars from a help-full hand. These are the defining features of an outstanding company that values customer service and satisfaction.
Frequently asked questions
7 questions
What do Randy's Auto Sales clients say about the work?
Clients frequently praise the friendly and helpful staff, particularly mentioning Mark and Christie for their exceptional service. Reviewers appreciate the personalized experience and the quality of vehicles, noting the cleanliness and maintenance of cars on the lot.
Does Randy's Auto Sales offer in-house financing for used cars?
Yes, they provide in-house financing options, including special finance programs and Buy Here Pay Here, which have helped many customers with various credit situations.
What services does Randy's Auto Sales provide?
They offer a range of services including Car Sales (Luxury Car Sales, Used Car Sales, In-House Financing), Automotive Repair (Brake Replacement, Starter Replacement, Tire Replacement), Vehicle Inspection (Safety Inspection, Damage Assessment, Maintenance Check), and Customer Service (Personalized Financing Assistance, Consultative Sales Experience, Post-Sale Support).
Can I get a vehicle inspection at Randy's Auto Sales?
Yes, they provide vehicle inspection services, including safety inspections, damage assessments, and maintenance checks to ensure your vehicle is in good condition.
How does Randy's Auto Sales support first-time buyers?
The team is known for their personalized financing assistance and consultative sales experience, making it easier for first-time buyers to navigate the purchasing process successfully.
What automotive repairs can I get at Randy's Auto Sales?
They offer various automotive repair services, including brake replacement, starter replacement, and tire replacement, ensuring your vehicle remains in top condition.