Professional staffKnowledgeable techniciansFriendly serviceExcellent customer serviceEfficient workClear explanationsTimely serviceQuick responseGoing the extra mileHelpful communication
About this business
We love Do It Right's plumbers. They are skilled, friendly, knowledgeable, and confident. Our employees are the bedrock of our success. We appreciate them, and they reciprocate by executing our mission to deliver the best customer experience possible in Orange County, Santa Ana, and Tustin. We aspire to "WOW" you every time we come, so you choose us as your household plumbers for years to come. Our plumbers do not act as salespeople. That's what sets us apart. Our technicians are paid well to diagnose the problem correctly while keeping values and affordability at the forefront.
Reviews Summary
The company is largely praised in the reviews, with significant recognition of the professionalism and customer service. Customers loved that employees like Mike, Gunner and Ben were knowledgeable and quickly diagnosed and solved problems, and that they did not try to sell them unnecessary equipment. The customers praise technicians for their professional yet friendly and courteous demeanor and were further assure by good support and safety protocols during the covid crisis. They are also pleased by the quick response to emergency situations, thanks to which one customer remained only a very short time without water. Even during covid when he had some issues to deal with, the company also proved that it is committed to skill and professionalism. Needless to say, the company has won many other requests and defense recommendations.
Frequently asked questions
6 questions
Does Do It Right Plumbers handle emergency plumbing in Orange, and what do customers say about their response time?
Yes, they offer emergency plumbing services. Customers appreciate their quick response, with one reviewer mentioning they arrived within an hour after a call, resolving urgent plumbing issues the same day.
What do clients say about the professionalism of Do It Right Plumbers?
Clients frequently highlight the professionalism of the team, with multiple reviewers praising staff like Gunnar and Mike for their friendly demeanor, thorough explanations, and respectful service during plumbing tasks.
What plumbing services does Do It Right Plumbers offer?
They provide a range of plumbing services including emergency plumbing, water heater installation, and water softener repair. Additionally, they offer maintenance services like maintenance flush for water heaters and plumbing system reviews, along with general plumbing repairs such as toilet repair and leaky faucet repair.
What are the operating hours for Do It Right Plumbers?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
What maintenance services can I expect from Do It Right Plumbers?
They offer maintenance services such as maintenance flush for water heaters, plumbing system reviews, and filtering system installation, ensuring the longevity and efficiency of your plumbing systems.