Birdeye

Birdeye is the digital customer experience solution representing the most modern platform that offers companies everything they need to turn prospects into customers, convert them into lifelong clients, and manage their reputation. More than 100,000 companies trust Birdeye to shift to digital customer experiences, with embedded AI and automation built by and for businesses that's intuitive, innovative, and integrated, making it easy to use and scale. Was mentioned in Forbes and other renowned publications. Built on the feedback of 60,000 businesses, Birdeye is the first all-in-one platform that allows companies to control all their customer interactions through digital profiles and a single solution. According to McKinsey, 65% of all customer interactions are now digital—more than twice what it was before the pandemic. This is the new normal. Today's case for digital customers is easy: They have the internet in their pocket and want experiences like Amazon, easy, immediate, and convenient, from every business, including yours. The customer now owns the experience and the business. Now, you can, too.

The online Birdeye Customer Experience Software reviews have been very positive. The overall feedback suggests that users feel they switched from other platforms or integrated it and are very satisfied with the company. A lot of customers are very satisfied with the onboarding process. The Birdeye client success team has received high marks from users. Some customers were amazed by how their project managers were teaching them everything they need to know. The company has a great support system as many other users have commented on. Other standout points found in the reviews were the number of tools available, as some users had used several tools that helped their companies. Birdeye users have left positive reviews. One of the users mentioned the names of the senior managers who have gone out of their way to help them. To sum it up, longstanding customers and new customers seem very proud to leave their comments.