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Review Keywords Analysis

  1. US
  2. CA
  3. Pasadena
Cadillac Pasadena
Cadillac Pasadena
Cadillac Pasadena
Cadillac Pasadena

Cadillac Pasadena

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3475 E Colorado Blvd, Pasadena, CA 91107, USA Get Directions
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3.9

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ABOUT   Services Excellence Summary

Cadillac Pasadena knows that a car purchase is a significant investment that requires some attention. Before deciding on a vehicle, it is best to consider all available options. Leasing or buying a car in Los Angeles has its perks. With leases, it's easier to access a brand new car every two or more years without the problem of selling it later. You can lease in Pasadena with lower monthly payments and less down payment since you are only financing the vehicle's current value at the end of the term of your lease. Most leases last the entire duration of the manufacturer's warranty, meaning repair problems will always be covered. By joining us, you enter into a partnership that will last for years. Our responsibility is to help you pick the right car and maintain it for the rest of its life regarding its performance, reliability, safety, and value. The moment you step into our showroom, we give you a car dealer service. Our expert staff will help you with all your queries when you are buying a new car in Pasadena.

 

SUMMARY   Reviews Summary

The reviews show that the dealership staff is commendable in the support they give customers. whenever anyone seeks service or buys a car. Arman is particularly favored for his organizational skills and friendliness in the sales process. A general sentiment among clients is that they feel free and appreciated, from the sales team to the service department. The staff go overboard to ensure customers feel comfy in their experience; as a consequence, most of them promise to return. This positive experience is captured in the sentimental review where a new Cadillac driver publicizes that he has a new favorite dealer. Several clients have recognized their pleasant experiences with particular staff members. For instance, Arman and Diana have been named as great service advisers and sellers, respectively. It is notable how clients have repeatedly emphasized the dealership's welcoming vibe. This probably rubs off the fact that the general manager personally invites clients. This and other aspects of the dealership have led to a highly positive reputation. For instance, the dealership has been voted the best in South California. This sentiment covers both maintenance services and sales and is a litmus test for quality of service.

 

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Reputation Change over time

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Pros & Cons

PROS
great service (4)
very friendly (2)
on time (2)
great place (2)
very helpful (2)
definitely go ba ... (2)
great experience ... (2)
great customer s ... (2)
helped me (2)
friendly staff (2)
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Cons
disappointed (3)
stay away (2)
disappointed (1)
dirty (1)
terrible service ... (1)
no response (1)
dishonest (1)
unprofessional (1)
waste your time (1)
very disappointe ... (1)
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Cadillac Pasadena Reviews: 102. Average Rating: 3.9
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