Quick serviceProfessional staffHelpful staffFriendly and fast serviceCourteous experiencePrompt serviceFair pricingGood communicationEfficient customer serviceExcellent service
About this business
About Honda of Pasadena
Founded by a family in 1961, Honda of Pasadena remains a family-owned and operated business. For over 60 years, we have sold and serviced Hondas. In all those years, we have never made a mistake that we have not worked to rectify. For every genuine mistake made, there are 100 mistakes blamed on us that are not true. Our goal is not just to achieve our sales quotas but also to give excellent customer service. Every customer is vital to us. If you have a grievance, we want to address it. We know our dealership, employees, and our practice make us proud, and we thank you for choosing us.
As a company that's been in business for 62 years, we have learned a great deal. Our sales team has the experience you need. Together, our sales team has 111 years of experience selling cars and trucks. Knowing this, we take pride in our abilities to determine your vehicle needs and satisfy them. Unfortunately, there are many competitors. Still, none of them have the high-quality vehicles that we can offer you today. We have made this possible by providing a comprehensive online searchable database for all Honda vehicles in Los Angeles. Our inventory also includes many high-quality used cars from some of today's leading manufacturers. Feel free to discuss your vehicle needs with us, and we will help you.
Reviews Summary
The dealership of Honda Pasadena has got rave reviews from its customers. One reviewer praised Fred for his outstanding service as he helped the reviewer's parent surprise their child with a first car. The positive reviews kept pouring in, with a significant number of clients mentioning the amenities, particularly the speed of service. Notable staff members included Ivan, Karen, and Ruben. The customers frequently said that these individuals went out of their way to help and inform them about the work being done on their car. Few clients aired their opinions on the service department, which is exemplary and welcome comparison with the other dealerships. Mention of names like David and Chris only affirms that Honda Pasadena is a place you will enjoy being serviced. These confirm our recommendation for this dealership, as it has more benefits to the customers than demerits. An online review points out that the client was scared that dealerships are often not friendly and expensive. But Honda Pasadena was a different scenario. This review comes after the client had visited other dealerships in the past and found them wanting. One client shared how Clark and Mike convinced her to stay with Honda Oxford. The friendliness and attention clients get when posted to Honda is an experience many are thankful for because, in this busy world, less is done for the clients.\nCustomers have different opinions about a service provider, and the Honda Pasadena customers have unique positive views.\nThe current service provider approval rate is almost five stars, which just lessens the other side of the story. A part of the deal seldom goes wrong, and contrarily the deal being for two cars and both working fantastically means that the dealer and clients face no challenges. These are the facts of how Honda Pasadena is a customer-friendly company that does its work correctly.
Frequently asked questions
7 questions
What do Honda Of Pasadena clients say about the work?
Clients frequently praise the professionalism and efficiency of the team, particularly noting the helpfulness of staff like Karen and Vincent. Many reviews highlight quick service times, effective communication, and the cleanliness of the dealership, enhancing the overall customer experience.
Does Honda Of Pasadena offer oil changes, and how do customers feel about their service?
Yes, they provide various oil change options, including Conventional, Synthetic, and High Mileage Oil Changes. Customers appreciate the quick service, with one reviewer mentioning an oil change completed in just 40 minutes, showcasing their efficiency.
Can I get my vehicle diagnosed at Honda Of Pasadena, and what types of diagnostics do they offer?
They offer vehicle diagnosis services, including Check Engine Light Diagnosis, General Diagnostic Inspection, and Battery Testing and Replacement. Customers have noted the thoroughness of the diagnostics and the clear explanations provided by the service team.
Does Honda Of Pasadena provide tire services, and what do customers say about them?
Yes, they offer tire services such as Tire Rotation, Tire Alignment, and Tire Replacement. Reviewers have highlighted the team's efficiency and the quality of work, often mentioning timely service and satisfactory results.
How does Honda Of Pasadena handle air conditioning service, and what is the customer feedback?
They provide comprehensive air conditioning services, including AC System Recharge, AC Compressor Replacement, and AC Leak Testing. Customers have reported positive experiences, particularly with the speed and effectiveness of the AC repairs.
What types of brake services does Honda Of Pasadena offer?
Honda Of Pasadena offers Brake Pad Replacement, Rotors Resurfacing, and Brake Fluid Flush. Customers appreciate the professionalism of the service team and the thoroughness of the brake work performed.