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  1. US
  2. CA
  3. Pasadena
Personalized Auto Group

Personalized Auto Group

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2880 E Colorado Blvd, Pasadena, CA 91107, USA Get Directions
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ABOUT   Services Excellence Summary

Personalized Auto Group will work tirelessly to secure the best deal and vehicle for you. Our experienced consultants will call or email you to schedule a consultation. They will listen to your needs, advocate for you, and secure the offer. Our friendly salespeople and customer service agents treat you with respect. We have finance options from 1.99% for your convenience. We are pleased to provide service agreements and warranty options. Our low prices are consistent and adjusted to market demand. We can arrange US shipping, whether you are local or not.

 

SUMMARY   Reviews Summary

The general sentiment from the reviews is that people appreciate the exceptional service provided at the dealerships. Jimmy, Joe and the rest of the crew have built an environment based on honesty and professionalism which is not common in the industry. Different customers were pleased with the communication and attention they received and Angela and his team manage to make them feel appreciated and secure throughout the negotiation and purchasing process, whether buying or leasing. The car inventory is top-notch, and the clients were pleased with the good shape and quality of the cars they had purchased. Nichole was especially helpful to customers looking for specific cars and those who faced unique challenges. Special mention went to her for her great service even in difficult to support situations like for a car coming from a foreign country during the pandemic. Subaru, for example, was advised to purchase a second hand model which upon collection turned to look like a new one. Some customers also commended Angela’s ability to give them a great deal and for advising them based on available information. One customer said he had known the dealer for ten years, and he said they have consistently made the shopping experience easy and fun for him, his family members, and his close associates. He added that the after sales services were more than he had be

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (3)
fantastic servic ... (2)
questions were a ... (2)
very clean (2)
affordable (2)
good people (2)
helped me (1)
best experience (1)
did a wonderful ... (1)
great service (1)
Personalized Auto Group Reviews: 21. Average Rating: 5.0
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