Fantastic servicePersonalized serviceGreat condition carsFair treatmentKnowledgeable staffGreat dealsLong distance sale supportSupportive staffBest interest rateEffortless process
About this business
Personalized Auto Group will work tirelessly to secure the best deal and vehicle for you. Our experienced consultants will call or email you to schedule a consultation. They will listen to your needs, advocate for you, and secure the offer. Our friendly salespeople and customer service agents treat you with respect. We have finance options from 1.99% for your convenience. We are pleased to provide service agreements and warranty options. Our low prices are consistent and adjusted to market demand. We can arrange US shipping, whether you are local or not.
Reviews Summary
The general sentiment from the reviews is that people appreciate the exceptional service provided at the dealerships. Jimmy, Joe and the rest of the crew have built an environment based on honesty and professionalism which is not common in the industry. Different customers were pleased with the communication and attention they received and Angela and his team manage to make them feel appreciated and secure throughout the negotiation and purchasing process, whether buying or leasing.
The car inventory is top-notch, and the clients were pleased with the good shape and quality of the cars they had purchased. Nichole was especially helpful to customers looking for specific cars and those who faced unique challenges. Special mention went to her for her great service even in difficult to support situations like for a car coming from a foreign country during the pandemic. Subaru, for example, was advised to purchase a second hand model which upon collection turned to look like a new one. Some customers also commended Angela’s ability to give them a great deal and for advising them based on available information. One customer said he had known the dealer for ten years, and he said they have consistently made the shopping experience easy and fun for him, his family members, and his close associates. He added that the after sales services were more than he had be
Frequently asked questions
7 questions
What do Personalized Auto Group clients say about their experience with first-time buyers?
Many clients highlight the team's dedication to educating first-time buyers, ensuring they understand every step of the process. Reviewers appreciate the personalized attention and support, noting that the staff takes pride in helping new buyers secure great deals.
Does Personalized Auto Group offer financing assistance, and what do customers say about it?
Yes, they provide financing assistance, including credit union financing and insurance assistance. Reviewers commend the team, especially Jimmy, for their transparency and efforts to secure the best interest rates, enhancing the overall buying experience.
What are the hours of operation for Personalized Auto Group?
Their hours are as follows: Monday: 10:00 AM - 6:00 PM, Tuesday: 10:00 AM - 6:00 PM, Wednesday: 10:00 AM - 6:00 PM, Thursday: 10:00 AM - 6:00 PM, Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 4:00 PM, Sunday: Closed.
Can I lease a car through Personalized Auto Group, and how do customers feel about the leasing process?
Yes, they offer both short-term and long-term leasing options. Customers frequently praise Jimmy for his expertise in securing favorable lease deals, emphasizing the team's commitment to ensuring a smooth leasing experience.
What types of cars does Personalized Auto Group sell?
They specialize in both new and used car sales. The team is dedicated to helping customers find the right vehicle, with a focus on providing quality cars that meet individual needs.
How does Personalized Auto Group handle shipping for customers who are not local?
They can assist with shipping anywhere in the US, ensuring that even non-local customers can access their services. This flexibility is appreciated by clients who are looking for cars from afar.