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  1. US
  2. CA
  3. Sacramento
Bay Alarm Company

Bay Alarm Company

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Open  00:00-23:59 now
3475 Orange Grove Ave, North Highlands, CA 95660, USA Get Directions
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ABOUT   Services Excellence Summary

An Introduction to Bay Alarm Company Bay Alarm is a family business that has been locally owned and run in the Bay Area for over seven decades. Our company's history can be traced back to 1946 when our founder started the business in his garage. We have since grown to have over 140,000 clients. Bay Alarm is still owned by the founding family, and it has become the largest independent security company in the country. Protecting you and your family is our mission, which is why our company has grown so much. We don't do anything else, so we're the best at it. Our security experts are famous for their expert installations and 24/7 monitoring. High-quality equipment and local stuff are used by Bay Alarm to keep our clients secure. We’ve come from a two-person shop in Oakland, California to a family business with over 155,000 clients in three states.

 

SUMMARY   Reviews Summary

Bay Alarm consistently offer a customer-friendly experience, with customers praising the professionalism shown by both sales consultants and installers.\nOne customer-of-36-years commended the excellent customer service, with another commending a recent experience of a very polite, highly professional installation of their alarm system by an employee named Nathan S. This customer added that their system functioned well and that they would recommend Bay Alarm to others.\nJust like these reviews, there were others who indicated that Bay Alarm’s installation process was meticulous and thorough.\nNina Johnson, Kent Jackson, and Lou Fontana were singled out for their speed, efficiency, and overall deep knowledge during various system installations, while others commended the professionalism of the installed crews such as Mark, Alex, George, and others for their combination of speed, efficiency, quality and complete finishing, which they said meant their homes were the same as before.\nThere have also been reviews that commended individual employees for their assistance and commitment to their work.\nThe reviewer expressed gratitude towards Ereek I for his services which involved both residential system activation and a few technical problems where internet connections were explained. Ereek I was commended for his prompt response, thoughtful thinking and excellent communication. Moreover, numerous customers praised Bay Alarm’s customer service, describing it as excellent.\nA customer explained that the company had consistently gone above and beyond to exceed their expectations.\nLastly, there were numerous comments that Bay Alarm installation crews were thorough in handling their work and were also courteous and empathetic when they were forced to interact with customers.

 

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Pros & Cons

PROS
recommend (3)
highly recommend ... (2)
professional and ... (1)
excellent servic ... (1)
great customer s ... (1)
very efficient (1)
on time (1)
very satisfied (1)
fantastic job (1)
returning custom ... (1)
Cons
not recommend (1)
poor customer se ... (1)
not recommend (1)
pricey (1)

Bay Alarm Company Reviews: 18. Average Rating: 3.6

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