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Bertolucci's Body & Fender Shop

Bertolucci's Body & Fender Shop

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1717 Stockton Blvd, Sacramento, CA 95816, USA Get Directions
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ABOUT   Services Excellence Summary

Background of Bertolucci's Body & Fender Shop Richard Bertolucci is a relative who inherited and owns the Bertolucci family business. The enterprise was officially established in 1948, and it has grown to become Sacramento's leading collision repair facility over the last 60 years. Bertolucci is the most prominent and most extensive repair facility in Northern California and can accommodate over 100 cars, which is impressive for a collision repair shop. Bertolucci's Mission Statement At Bertolucci, we are devoted to delivering our clients with the best collision repairs and customer service available anywhere. We can only achieve that by hiring and retaining the most skilled technicians in the industry and providing them with the most effective tools and resources. Bertolucci is committed to conducting business in a team-oriented and structured environment, which fosters the physical, financial, and personal success of all our employees. Bertolucci is committed to customer satisfaction and offers a Bertolucci Limited Lifetime Warranty.

 

SUMMARY   Reviews Summary

Bertolucci's Body Shop reviews are essentially positive, customers regard it as the best car shop in the Sacramento/Placer area thanks to the excellent customer service, especially Michelle and Amber. The work is always good quality, with clients finding it hard to figure out the areas that were fixed after their cars were repaired. Is a professional and ethical service provider shown in every step of the repair process with the timeliness and the clarity the office offers, insurance management and repair of the actual car. Customers also enjoy minor value additions, such as detailed cleaning of the inside, fair insurance management, which covers most of the repair costs. They also discuss how other times there are sometimes some new issues that seem like repair errors. Although this is likely to occur by chance sometimes, clients are willing to pay for the inconvenience as they are close to the shop and benefit from all the other services Bertolucci Body Shop has to offer. The only negative comments concern various minor inconvenience issues that clients face but still commend them for exemplary automotive repair.summaries at 3 lines if needed. This is a strong recommendation with no reservations for either collision or cosmetic repairs, indicating that most clients trust these providers. Moreover, reviews frequently mention other body shops but reveal that Bertolucci's is the best.

 

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Pros & Cons

PROS
recommend (8)
great service (4)
highly recommend ... (4)
great customer s ... (4)
friendly staff (3)
kept me informed ... (3)
great work (3)
friendly service ... (2)
great people (2)
great experience ... (2)
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Cons
go elsewhere (2)
disappointed (1)
damages (1)
would not recomm ... (1)
not recommend (1)
very disappointe ... (1)
disappointed (1)

Bertolucci's Body & Fender Shop Reviews: 99. Average Rating: 4.3

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