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Review Keywords Analysis

  1. US
  2. CA
  3. Sacramento
Big 5 Sporting Goods

Big 5 Sporting Goods

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Open  9:00 AM-8:30 PM now
980 Florin Rd, Sacramento, CA 95831, USA Get Directions
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ABOUT   Services Excellence Summary

Big 5 Sporting Goods has a presence in eleven western states. Big 5 operates 431 stores in 11 Western States as of July 3, 2020. Use the Store Locator tool to find the nearest store. Our facilities are mostly situated in an average of 11,000 square feet in the traditional format store. Our complete range of goods is available. Athletic footwear, clothing, and accessories, as well as a variety of outdoor sporting goods and equipment, are among the products we sell. Our department store also offers fitness, team sports, and camping equipment, as well as other sports and seasonal products.

 

SUMMARY   Reviews Summary

Customer reviews of Big 5 Sports suggest that this store is highly appreciated by customers for its vast selection of sporting goods and helpful, welcoming employees. Shoppers often indicate that they find things at this specific Big 5 store that they could not at other Big 5 stores. Customers also tend to find the store always well stocked. The store's customer service is another redeeming quality, and many reviews mention how employees are always willing to direct customers to the items they are searching for or answer any questions. Furthermore, customer reviews highlight the many sales and special deals that the store offers and consistently calls their attention to great customer service. Great place!

 

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Pros & Cons

PROS
great deals (3)
friendly staff (3)
very helpful (3)
great place (2)
great customer s ... (2)
great selection (2)
recommend (2)
willing to help (2)
helpful staff (1)
great prices (1)
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Cons
bad customer ser ... (2)
rude (2)
ignoring custome ... (1)

Big 5 Sporting Goods Reviews: 102. Average Rating: 4.0

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