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Kniesel's Collision - 18th St.

Name: Kniesel's Collision - 18th St.
Address: Sacramento, US
Telephone: +19164446448
Rating: 4.4286

90 reviews

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+19164446448

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430 18th St, Sacramento, CA 95811, USA Get Directions

auto body shops Top Car Body Shops in United States Top Car Body Shops in California

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ABOUT Services Excellence Summary

Kniesel's Collision - 18th St. History Richard Kniesel and Lilo Kniesel founded Kniesel's Collision in 1968. Kniesel's Collision is now the only multi-shop family-owned collision repair company in Greater Sacramento. Kniesel's Collision knows how much an accident can affect your daily life; our personalized service is designed to provide the best repair possible, from the moment you walk through our doors. Our cutting-edge facilities are why we consistently get the highest customer satisfaction ratings in the collision repair industry. Kniesel's Collision has expanded, but we still live by the Core Values of the Kniesel family: The Golden Rule. WOW Customer Service. Humility. Integrity. Family. Kniesel's Collision appreciates the opportunity to expand its services and owes it to the local community.

SUMMARY Reviews Summary

The auto body shop receives every enthusiastic review. The clients were particularly pleased with the professional and friendly staff who make them feel like family. Many reviewers were pleased with the quality of their car repairs, and they described their vehicles as beautifully clean. What clients appreciated most was the attentive customer service they received updates on the repair process and their cars were ready sooner than expected. One client emphasized the challenge of getting replacement parts for her older vehicle but commented on the company's effort to acquire the parts, which was the best. Many reviews suggest that the auto facility is one of the best car repair shops in Sacramento because of the service and expertise. The overall customer satisfaction is instrumental, with the shop receiving numerous recommendations from satisfied customers who promise to bring their cars.

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Reputation Change over time

Pros & Cons

PROS

recommend (8)

great service (4)

excellent job (3)

very professiona ... (2)

highly recommend ... (2)

on time (2)

exceeded my expe ... (2)

amazing customer ... (1)

professional and ... (1)

love this place (1)

Cons

not recommend (1)

dissatisfied (1)

was damaged (1)