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  1. US
  2. CA
  3. Sacramento
Zales
Zales
Zales
Zales

Zales

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Open  10:00 AM - 8:00 PM now
1689 Arden Way Ste. 2156, Sacramento, CA 95815, USA Get Directions
4.3
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ABOUT   Services Excellence Summary

Zales: America's diamond store since 1924. For 90+ years, we've offered high-quality jewelry that's just as affordable. 437 jewelry stores. Explore the Jewelry Education Center, pick the perfect wedding band, or ask one of our jewelers. Design your engagement rings and wedding bands with a jeweler at our shop or book an appointment. Check the fine jewelry collection, including engagement rings, marriage bands, promise rings, and gold chains. Find the right ring. Cut and color of diamonds in the Design Suite. We've been your go-to jeweler for 90+ years. Give jewelry.

 

SUMMARY   Reviews Summary

Reviews by customers illustrate the exemplary service and satisfaction at Zales. Many have mentioned how wonderful and patient staff are when listening to and serving clients. Annette, Levi, Diego and other sales people were all friendly and knowledgeable and their service is excellent. They explained all the choices you could have and advised you on the best way forward. The store smells good and has the best jewelry at affordable prices. Most customers described their experience as lovely and they also got splendid pieces of jewelry. Zales has set high standards for customer service and they are all professional. Trying to visit another store is a waste of time since they do not deliver. Trust the store for any fine jewelry and you will enjoy their services. The only problem faced by the store is the limited number of people allowed in and you may take some time to get in which is very understandable. The store also has quality jewelry that will never disappoint you. Also, different purchase special emphasis on the importance of being patient and ensuring that customers leave when satisfied. The positive reviews are proof that most clients are happy with the store.

 

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Reputation Change over time
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Pros & Cons

PROS
great experience ... (3)
recommend (2)
great service (2)
great customer s ... (2)
excellent custom ... (2)
very helpful (2)
good prices (1)
love this place (1)
friendly service ... (1)
great quality (1)
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Cons
worst experience ... (1)
rude (1)
unprofessional (1)
useless (1)
very disappointe ... (1)
disappointed (1)
horrible custome ... (1)
horrible (1)

Zales Reviews: 77. Average Rating: 4.3

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