Emergency Mitigation Services Restoration INC

EMS Restoration is a go-to company for all water-related emergencies, fire damages and mold issues, helping you navigate the pitfalls.

Joseph is highly praised for excellent communication and splendid customer service. Clients varied encounters with the technician depicts his dedication in ensuring they understand each step of the process. One client's kitchen waterlocks JB gave a vivid testimony on the tech and his team's excellent solutions to their problem. The tech's expertise goes beyond the normal repair job as he also educates their clients on what could possibly occur in the long term basing on the findings. Clients note of previous experiences with JB on variations in factors that prompt them to advise others to reach out. JB's instant attention to issues that faced the client in the past adds to his reputation as one who not only has the facts around the task but also stands by their promise of prompt resolution. His knowledge and honesty about issues related to mold and moisture puts him way above such critiical situations. We can also see this from a client who was happy with the advice that he got in relation to the threatening mold. A client whose ceiling had issues also praised JB's structured process and his bid that broke down each activity organized and demonstrated his commitment. He ensured that the repairs did not inconvinience them and that the areas were always back to normal. The responses from JB were always instant and the client notes that whenever they spoke with the tech, they regained confidence. JB's consistency was a good part of his success hence high ratings here. He is also a good tutor due to the lessons he gives his client, and their professionalism is always evident. Summarily, all client assess the tech highly in terms of his factual advice and prompt responses to their problems. However, again, JB's communication and honesty stood out as they handled the issues together and got a full satisfaction in the end. A direct insight into the process and the technicians bids is quite helpful in this case.