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Mission Pest Control

Name: Mission Pest Control
Address: San Diego, US
Telephone: +18583459990
Rating: 4.7864

103 reviews

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+18583459990

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9863 Pacific Heights Blvd Suite B, San Diego, CA 92121, USA Get Directions

pest control service Best Pest control Services in United States Best Pest control Services in California

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ABOUT Services Excellence Summary

At Mission Pest Control, we prioritize the health and safety of our clients and their families. We are dedicated to delivering pest control services that are both safe and effective for your home. We are a leading and well-respected company that is also a pest-control master in its industry. Our approach is highly trained, experienced, and thorough, with experts working out in the field every day and supervisors coaching our office workers.

SUMMARY Reviews Summary

Multiple customer reviews about Mission Pest Account theft service with the technician name they met. The top-rated team member was Tadd, who according to many clients, was very knowledgeable and customer satisfaction oriented. Some reviewers had special requests, such as with issues like spiders, gnats, and gophers and see the expert was able to fulfill these requests, with Arturo and Airick among those who met different customer expectations. Other comments show that customers appreciated the Mission's office staff and customer service representatives during the service request and pest removal process. These outstanding customer reviews highlight Mission's fantastic teamwork, excellent service delivery, and a large number of satisfied customers.

Darel left a 1 star review

★☆☆☆☆

On TrustAnalytica

Aug 29

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Reputation Change over time

Pros & Cons

PROS

great job (11)

recommend (10)

highly recommend ... (8)

very professiona ... (7)

very helpful (6)

very friendly (6)

on time (6)

great service (6)

very polite (4)

friendly and pro ... (4)

Cons

horrible (1)

Mission Pest Control Reviews: 103. Average Rating: 4.8

filtered by

% summary

Excellent

33%

Good

Average

33%

Poor

Bad

33%

Reviews (3) Google Reviews (100)

Darel

on Trustanalytica

Fix negative reputation Fix negative reputation

The service did not work. I used them for a year and had a ton of spiders the whole time. Went to a new provider and the problem was solved in 2 treatments. The worst issue is 2 months after I canceled in writing, they are still trying to debit my cc and they are refusing to cancel unless I talk to an account manager. I have told them in writing over 30 times that I will not speak to anyone and they have to cancel my account because I have asked in writing. They have escalated to harassment. They continue to email, text, and call, even though I have told them to stop contacting me over 20 times.

John

on Trustanalytica

Fix negative reputation Fix negative reputation

So here's the story. They have a door-to-door salesman walking the streets. He shows up in my front yard and says "You have a spider infestation" "I am with mission pest control and we can take care of that problem." My wife and I listen to his speel and the hook "the free 1st treatment." The catch is that they need to do 4 more treatments in the year for the special deal. We explained to the flim-flam man that this was a vacation home and that we were not always there. He assured us that, that was not a problem and we would just need to call when we were available. Now I am constantly robo-called and told when they will be there to perform the treatment and to leave my residence unlocked. Even if I was in there I would not leave my property unlocked for the day. I have called multiple times and explained this to no avail. I got another call today and it was the same song and dance. I explained I was not there and that I would not want them spraying my hose during a tropical storm. I was told their product is water activated and can be sprayed even underwater. Even if there was a tiny bit of truth to this I do not want the chemical runoff that could affect my pets or the environment. I signed a contract so I will see it to the end no matter how horrible this company is. I will keep my ethics intact unlike them. Talked with Mike today and while I disagree with the robocall scheduling my appointment and not having a method to accept or cancel the appointment. We were able to work out other issues that are listed above. So I am changing my overall review from horrible to better.

Sunny

on Trustanalytica

Have been with Mission for a number of years now. Jordan Story is fantastic. He takes his time and does a great job. I request him every time, if he is not available I'll wait till he is for service.

Darel left a 1 star review

★☆☆☆☆

On TrustAnalytica

1 year ago

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