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  1. US
  2. CA
  3. San Diego
Morena Automotive
Morena Automotive
Morena Automotive

Morena Automotive

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1125 Morena Blvd, San Diego, CA 92110, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Morena Automotive is an established full-service automotive repair shop serving foreign and domestic vehicles. Quality is what we pride ourselves on. Tulio Turrinello, Sr. owns and operates Morena Automotive. We are a pioneer in the automobile repair business. Our goal is to provide you with the best possible service at a reasonable price. "Service First" is our motto at Morena Automotive. We are a family-owned and operated company with more than 45 years of Full Foreign & Domestic Automotive Repair Garage experience. Car problems can be stressful and expensive. Morena Automotive promises to help you find solutions as quickly and efficiently as possible to ensure that your hard-earned money is not wasted. We look forward to forming a partnership with you. We welcome the opportunity to gain your trust and business. Our company's values are rooted in family and service. High-quality customer service with experienced abilities and the best price. We treat every customer as if they were our family members.

 

SUMMARY   Reviews Summary

The reviews of Morena Automotive are overwhelmingly positive, with numerous customers praising the shop's honesty and excellent service. Brian, the owner, is described as straightforward, knowledgeable and dedicated to making sure his clients clearly understands the current state of their vehicles and the work that’s critical it. Because of his sincerity and knowledge, they always feel secure that they won’t be cheated. He receives recognition as a partner in the automotive business. One customer says they received the best estimate from him for their service. This estimate is perfect and valid. Another customer mentioned to them that he will not go anywhere else for his repairs but to Morena Auto. The staff are also mentioned as genuine and caring, and many of the reviewers note that they are happy to support a local family-owned company. There also appeared to be a consensus that the shop had sound pricing and communication policies. Several consumers say they received a price far below what they expected, and they greatly appreciate that the workers are not money-hungry. According to several reviews, they only paid $100 for the service and went in expecting to pay more. The reviews clearly indicate that the customers' happiness is the top priority of Morena Automotive. It reflects the caring and understanding that the shop gives every customer. The car review is also included, showing that the shop has a comprehensive service menu and can work with all vehicle models. It is proven that the shop offers complete car repair by repairing the customer's car and noting the service on the reviews of the repair. But the great thing is that the store is reputable, professional, and kind. With the successful repairs noted by the prevailing positivity of the customers, there is a sense that all repairs can be done with the help of this shop. One user also compares this to the B&B and the Shirley Auto Garage. Also, a sentiment from multiple users from the location is the reply, which is a great facet of the store. The shop prides itself on good communication with customers since each customer is free to call the shop or even visit the website for anything they wish to know about the car. The communication with the customer is clearly seen. The service ton is reflected by the next post, making the shop more approachable than its competitors. Most people have confidence in the store, but the shop is visible to those who want to get a diagnostic check-up. It's clear that the shop is the best place to go for a diagnostic check-up, but people who fear being overcharged should not be worried. The shop will testify to the clear and concise message given in all the reviews. A comprehensive estimate will be sent to the customers, calling to inform them of the essential repairs done to the customer with the need for repairs, though the customer knows the amount that he or she is supposed to pay. The customers are free to talk about everything that they want to know about the car he or she has brought. The customers who like the good customer service offered by the shop will see the great advice that the shop gives. The store is noticed by everyone living in the neighborhood of San Diego; but the shop has been reverberating in the reviews section so that everyone reading the reviews will see the satisfaction that the current customers feel. Together, the shop will encourage them to visit the shop in future since the shop is aware of how customer satisfaction affects the financial success of the store, the shop offers the best for everything that a person should know before the car leaves the garage. The shop's hard work and dedication are seen in the reviews, making the shop one of the best in the neighborhood. The shop has already prepared good news for everyone who may visit the shop since the first time he or she comes to the shop.

 

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Pros & Cons

PROS
recommend (12)
highly recommend ... (8)
recommended (5)
will be back (3)
very friendly (3)
highly recommend ... (3)
great work (3)
fairly priced (3)
great place (2)
extremely helpfu ... (2)
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Cons
disappointed (1)
Morena Automotive Reviews: 98. Average Rating: 4.8
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