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  1. US
  2. CA
  3. San Diego
Rob's Electrical Services
Rob's Electrical Services
Rob's Electrical Services
Rob's Electrical Services

Rob's Electrical Services

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7720 Hillandale Dr, San Diego, CA 92120, USA Get Directions
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ABOUT   Services Excellence Summary

My name is Robert Dickens, and I have been in the electrical industry for almost 30 years, starting in 1992. I completed the ABC Apprenticeship Program in 1997. I have experience working as a foreman and a journeyman. I am also a C-10 license holder. In addition, I am insured with general liability insurance. At Rob's Electrical Services, we strive to turn your dreams into reality. Our goal is to create strong relationships with customers, vendors, and contractors. We aim to do this by providing quality craftsmanship, dependable service, and competitive pricing.

 

SUMMARY   Reviews Summary

The general opinion of Rob's Electrical Services is extremely favorable, with every review lauding his professionalism and the responsiveness of the operation. Most are repeat customers because interactions with Rob are "Honest and hardworking," "Outstanding customer services and professionalism," and "Super responsive and friendly." Customers are also thrilled to learn that Rob is willing to undertake weekend tasks. His pricing is deemed acceptable, and one person even reported that it was a "Fair price." In addition, Rob is extremely flexible and provides assistance overseeing a project started by someone else. Many people left reviews emphasizing how much they enjoyed working with him and that "He communicated superbly." The quality of the work is consistently excellent, as several customers have noted. Rob has also repeatedly drawn attention to how professional and friendly his work is. This description seems to be fairly typical: "The whole experience was fantastic - truly top-notch from start to finish." These reviews cumulatively suggest that Rob's Electrical Services is worth the investment, particularly for more extensive projects." His customers clearly respect his technical proficiency and ethical values. Innumerable customers stated that they would hire Rob again.

 

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Celine left a 1 star review
★☆☆☆☆
On TrustAnalytica
Jan 05
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PROS
recommend (3)
highly recommend ... (3)
great job (3)
on time (2)
very professiona ... (2)
recommended (1)
very clean (1)
great service (1)
great experience ... (1)
good people (1)
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never responded (1)
never showed up (1)

Rob's Electrical Services Reviews: 29. Average Rating: 4.3

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My boyfriend found this business from a $25 off coupon. He called about a few outlets that weren't working and a lady told him over the phone that the minimum service fee is $200. 2 guys came and found the breaker switch appeared off but was not fully switched off, and nothing needed replacing. The work done was equivalent to a free estimate. The technician mentioned an hourly rate of less than $200 per hour, but did not know what to charge me. The technician contacted his supervisor and came back with a quote of $300. I told him the lady said $200 on the phone and he made a call to try to lower the price because even he admitted it was pricy for such a short time. He said he could only get it down to $250 and that I could call the owner to sort out the payment. The lady who told my boyfriend $200 calls me to collect the $250. First she denies that she ever said $200 and that it was always a $300 minimum. Then when I mention the $25 off coupon for the first time, she says they don't do coupons! When I tell her I'm staring right at it, she asks where I found it. I tell her it's in this month's local newsletter. She has a side conversation and then says the $250 was including the coupon...she didn't even know it existed until I told her! I ended up paying $250 to end the senseless conversation and get them off my back. I filed a complaint with Better Business Bureau. Hard to find a company that cares less about its customers. The fact that they couldn't even hold true to a $25 coupon says it all.
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Celine left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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