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  1. US
  2. CA
  3. San Diego
Sunrun Solar
Sunrun Solar
Sunrun Solar
Sunrun Solar

Sunrun Solar

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8090 Arjons Dr, San Diego, CA 92126, USA Get Directions
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ABOUT   Services Excellence Summary

Sunrun's Product Selector assists in comparing the advantages of a monthly plan or system loan, rooftop solar panels, and other options. Use the tool to start the solar journey. Whether you are home in a storm or in a power outage, reliable backup power will protect your family. With Brightbox, your home's electricity supply is optimized from the sun and the grid, saving money. Brightbox can be purchased or leased from Sunrun. We check on your solar system every day because your system's performance is important. Be sure to sign up for Protection Plus or a monthly plan. To be sure you are using all the sun has to give, we use the best monitoring technology available to alert us about potential issues. Paraphrased text for the second part

 

SUMMARY   Reviews Summary

Reviews generally express satisfaction with different aspects of Vivint and its employees. Several clients appreciate the professional installation and the thorough follow-up by service reps. Many customers commend company representatives for their professional and informative conduct, and the installers for their hard work. The most common suggestion for improvement is better communication. Many clients note that the operations team must improve keeping customers up to date. Customers also praise the efficiency of the installation process and the crews' cleanliness. The savings from Vivint's services were another common highlight for reviewers. Many clients recollected huge savings on power bills. Many reviews of the sales staff are positive. Some customers stated that they had had great experiences working with Vivint's representatives. They are viewed as knowledgeable and attentive, resulting in a pleasant purchase process. Many also appreciate how Vivint's representatives explained the information in ways that they could understand and that made sense to them. Several clients mention knowing they made the right decision because of the salesperson they interacted with during their home solar consultation. Overall, customers rate them as exceptional and give the highest recommendation. The client also describes their installer and installer crews as professional, quick, and clean. This client has an installation that is also very efficient. Installation services are done, and the client likes the cleanliness. Many customers who hire Vivint for their rooftop panel system needs and use it to save money on their energy bills. Overall, many customers are very satisfied with their Vivint experience, the savings they have seen, and how professional everyone has been throughout the whole process. Customers viewed on common measures of their offer. The customer loves Vivint, their employees, and their services.

 

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Reputation Change over time

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Pros & Cons

PROS
very professiona ... (5)
recommend (5)
great job (2)
highly recommend ... (2)
very happy (2)
on time (2)
great customer s ... (1)
recommended (1)
great job (1)
very helpful (1)
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Cons
horrible (6)
not recommend (4)
worst company (3)
terrible (3)
bad customer ser ... (2)
awful (2)
disappointed (2)
frustrating (2)
slow (2)
no communication ... (2)
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Sunrun Solar Reviews: 101. Average Rating: 2.7
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