Knowledgeable staffCompassionate careQuick serviceFair pricingThorough explanationsResponsive communicationUrgent care availabilityProfessional staffEffective treatmentExcellent customer service
About this business
Tell Tail Veterinary Urgent Care is here to bridge the gap between emergency medicine and general veterinary practice. We can help your pets when they have urgent medical issues that can’t be treated by their family vet. We don’t do routine procedures, nor do we make appointments. You can visit our clinic during our hours of operation as a walk-in patient. We will evaluate your pet, treat any immediate issues, and plan our next steps. Your regular veterinary hospital will be informed about this visit, and we will keep a record of it. Our facility is equipped with state-of-the-art equipment, and we can also transfer your pet to a specialty hospital.
Reviews Summary
The staff at Tell Tale are consistently praised by clients for being professional, caring, and capable during urgent care. There are reports of compassion shown by the staff, and many express gratefulness based on being heard. The teamwork in the facility is lauded, especially in life-saving situations. Many customers are happy with the quality of care and the consideration that is shown. They are encouraged to return and recommend reliable care and professionalism at any time. Dr. Halsey and Dr. Henry have been specifically commended for their attention to detail and expertise. Dr. Henry and Dr. Halsey were particularly faultless according to several customers. Customers' fears are also alleviated by the clarity in consulting complicated care decisions. The consult process and dealing with the emergency are also praised as the clinic does a great job offering clear advice on what is appropriate. The facility is considered a better option because of the responsiveness of staff and their ability to provide relative calm during emergencies. Customers express their satisfaction at Tell Tale's ability to provide all levels of care in emergency cases.
Frequently asked questions
7 questions
What do Tell Tail Veterinary Urgent Care clients say about the work?
Clients frequently praise the compassionate care provided by the team, especially noting the professionalism of Dr. Halsey and Dr. Henry. Many appreciate the quick response times and thorough explanations during consultations, highlighting the staff's kindness and expertise.
Does Tell Tail Veterinary Urgent Care offer emergency services in San Diego?
Yes, they provide emergency services including critical care, triage assessment, and life-saving treatments. Reviewers commend their prompt attention and ability to stabilize pets in urgent situations, often expressing gratitude for the team's swift actions.
What services does Tell Tail Veterinary Urgent Care provide?
They offer a range of services including urgent care (initial examination, oxygen therapy, stabilization treatment), diagnostics (X-rays, ultrasound, blood tests), surgical services (emergency surgery, routine surgery, neutering/spaying), aftercare & follow-ups (postoperative check-up, medication management, nutritional counseling), and emergency services (critical care, triage assessment, life-saving treatments).
Can I get urgent care for my pet without an appointment?
Yes, Tell Tail Veterinary Urgent Care does not require appointments. They operate as a walk-in clinic, which many reviewers appreciate for the convenience it offers during emergencies.
How does Tell Tail handle follow-up care after an emergency visit?
They provide aftercare services, including postoperative check-ups, medication management, and nutritional counseling. Reviewers have noted the thoroughness of the follow-up care and the clear communication regarding their pets' health.
Who can I expect to see at Tell Tail Veterinary Urgent Care?
Clients often mention Dr. Halsey and Dr. Henry as key veterinarians at the practice, both noted for their thoroughness and compassion during urgent care situations.
Where is Tell Tail Veterinary Urgent Care located?