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  1. US
  2. CA
  3. San Francisco
Bamboo Communication

Bamboo Communication

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By Appointment ONLY, 4200 California St STE 204, San Francisco, CA 94118, USA Get Directions
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4.9
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ABOUT   Services Excellence Summary

5-Star Yelp Customer Review "We used Bamboo Communication and love their work. Everything they promised was delivered on time and in a professional manner. We had them install a home theatre, security cameras, data cables, access controls systems, and closed-circuit television. I certainly recommend Bamboo Communication for their out-of-the-world work."

 

SUMMARY   Reviews Summary

The reviews above for Bamboo Communication universally agree on John's service and reliability. Every client mentioned John's professionalism, return calls, and job flexibility. The overall description of his security system options and competitive pricing was positive. People have commented on how transparent he is about his products, focusing on quality over quantity. John's feedback on camera placement and maintenance is another main point customer reviews remark. Furthermore, the majority of customers stated their long-term satisfaction with their systems. Several clients mentioned that they liked the quality and long-lasting cameras as well as John's speed and accessibility with technical issues. For instance, John's response times and one-on-one calls helped many customers who dealt with hardware and software problems. John's technical support that He went above and beyond. In addition, John has completed work quickly and with minimal disturbances, often working around customers' various work hours and schedules. He stuck to his schedule and added a personal touch to everything he did. Every house had ceiling-mounted cameras and no wires poking out. He was even able to set up some cameras for a customer who wanted to view their feed on more than just their phone. He allowed the customer to see the feed on their living room television when they wanted. John was so nice that the customer felt safe with him having access to their home. One customer even texted him from the grocery store asking him to turn the camera for them to see something better, and he did that for them. In addition to dealing with faulty hardware, John will sometimes help customers with software issues. He even used an iPad to configure a customer's Ethernet so that the signal went through.. Customers who purchased more than just an alarm system from him have reported a one-time investment. Post-installation customer service from John includes answers to large or small questions related to their security. Customers have positive first-time reactions to their completed projects that will last for years. Customers also say that they owe their peace of mind to the security system that they have put in place. No client has to pay additional costs..

 

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Pros & Cons

PROS
recommend (16)
highly recommend ... (9)
very professiona ... (5)
great job (4)
very happy (4)
recommended (3)
high quality (3)
very knowledgeab ... (3)
very responsive (2)
on time (2)
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Cons
very slow (1)
slow (1)

Bamboo Communication Reviews: 30. Average Rating: 4.9

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