Based in San Francisco, CitiScape Property Management Group offers full-service community management services in the city and adjacent towns. We deliver proactive and expert community management services to San Francisco and the Bay Area. CitiScape is an Accredited Community Management Company (ACMC) with the California Association of Community Managers (CACM) and an Accredited Association Management Company (AAMC) with the Community Associations Institute (CAI). With industry professionals, CitiScape is known as a boutique firm because of the extent of its team and the infrastructure that supports its management and accounting services. We specialize in managing condominium, HOA, and community association properties. Our motto is "Professional Management, Personal Service."
Reviews Summary
Overall, reviewers are in agreement that CitiScape is a responsive and professional property management company in San Francisco. Especially lauded are their management team including Emily Hemphill, Fredy Peccorini, and Sergey, who have exhibited timely responses, responsible handling of both small and large matters and excellent communication. They appreciate the fact that they do not worry about property management. HOA and resident relation. The customer service is easy to navigate, and residents commend the mgmt for the easy handling of issues. CitiScape’s structure understanding is also lauded for being experienced and legally proficient. Security staff is also a quick responder to perils. One response was that there had been a fire and break-in at a property allowing the superintended security team. Complaints were processed as expected, and the responses were availed quickly. The constant communication style ensures that residents are informed ahead of time of any development or a crane and construction upgrade. This property mgmt seems to be a catch for all property mgmt needs for condos.
Frequently asked questions
7 questions
What do CitiScape Property Management Group clients say about the work?
Clients frequently praise the team's responsiveness, professionalism, and effective communication. Reviewers highlight the helpfulness of staff like Sergey Gorokhovsky and Emily Hemphill, noting their ability to address issues promptly and keep residents informed.
Does CitiScape Property Management Group offer emergency response services in San Francisco?
Yes, they provide emergency response services as part of their property management offerings. Reviewers commend their quick response times, especially in urgent situations, ensuring residents feel supported during crises.
What services does CitiScape Property Management Group provide?
CitiScape offers comprehensive services including Property Management (Condo Management, HOA Management, Emergency Response Services), Tenant Communication (Maintenance Requests Handling, Information Notifications, Document Handling), Accounting Services (Dues Collection, Financial Reporting, Budget Preparation), and Legal Compliance (Legal Advice for HOAs, Document Preparation, Compliance Audits).
Can I expect good tenant communication from CitiScape Property Management Group?
Yes, the team is known for their effective tenant communication, handling maintenance requests and providing timely notifications. Reviewers appreciate their transparency and quick responses to inquiries.
How does CitiScape Property Management Group ensure legal compliance for HOAs?
CitiScape provides legal advice for HOAs, document preparation, and compliance audits, ensuring that community associations meet government requirements. Reviewers have noted their expertise in handling legal matters efficiently.
Who leads the property management efforts at CitiScape?
CitiScape is recognized as a boutique firm with a significant team and infrastructure. They emphasize professional management and personal service, with staff members like Sergey Gorokhovsky and Emily Hemphill receiving specific praise for their leadership.
Where is CitiScape Property Management Group located?