At Design Within Reach, we know that home is everything. That's why we design and produce furniture that can be moved from place to place and will serve you well. We think well-crafted, revealing furniture is the most elegant. We guarantee satisfaction, so if you need help or advice, please don't hesitate to ask us.
Reviews Summary
Customer reviews of this furniture store are universally positive, highlighting the exceptional customer service. Many clients appreciate the expert staff who provide abundant information and help with customer decisions. For example, a client named Juan Carlos addresses an issue with a chair using their extensive knowledge of the store. Another client praises Hiro Lizars for their excellent service over the phone. Customers also comment on the diverse and upscale stock, with people mentioning excellent Herman Miller products. An extensive collection and a fantastic showroom increase buyers' likelihood of finding items they like. High-end pieces and customers favor the store's design and customers' welcoming attitude. Overall, the reports mostly praise outstanding customer service combined with a vast choice and great store experience.
Frequently asked questions
7 questions
What do Design Within Reach clients say about the work?
Clients frequently praise the knowledgeable and friendly staff, highlighting their helpfulness during the purchasing process and the impressive selection in the showroom. Many appreciate the quality of the furniture and the overall shopping experience.
Does Design Within Reach offer warranty services, and what do customers say about them?
Yes, they provide warranty services including registration and claim process assistance. However, some customers have expressed concerns regarding the resolution of warranty issues, indicating a need for improvement in this area.
Can I get help with space planning and furniture selection at Design Within Reach?
Yes, they offer interior design consultations, including furniture selection assistance and space planning. This service is designed to help customers create a cohesive and functional living space.
Does Design Within Reach provide delivery services, and what types are available?
They offer various delivery services, including standard delivery, white glove delivery, and assembly services, ensuring that customers receive their furniture in a convenient and timely manner.
What types of furniture can I purchase at Design Within Reach?
Customers can purchase a variety of furniture, including dining tables, dining chairs, and sofas. The store emphasizes well-crafted pieces that are designed to last a lifetime.
Can I customize furniture at Design Within Reach?
Yes, they offer product customization services, including bespoke furniture design, custom finish options, and modular configurations, allowing customers to create pieces that fit their unique needs.