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Our team at Mattress Firm Van Ness Avenue is committed to making sure you sleep well every single night. How do we do it? Our Sleep Experts® complete more than 200 hours of training to develop a personalized strategy for you. You can shop with confidence thanks to our Love Your Mattress Guarantee® which allows you to save on top American brands such as Sealy and Tempur-Pedic, Sleepy's, and Serta. Enjoy a 120-night sleep trial when you get your new mattress delivered to guarantee you've got the perfect mattress for you. While most people believe Mattress Firm is simply a mattress company, you don’t realize that Mattress Firm is in the business of matching you with the right bed for the right person. Mattress Firm has matched people with the right mattress for over 90 years, providing better sleep and the best value. It’s grown from a small business to over 2,400 locations in 49 states. Every Sleep Expert® starts their journey with 80 hours of training. Training can only go so far. Mattress Firm is unique. We believe motivated and happy employees provide the best customer service. Our culture is one where our employees love coming to work every day and are always on the same page.
 
A recent review of the mattress shop is overwhelmingly favorable. A few customers congratulated various members of the sales staff for offering welcome guidance about multiple mattress qualities and selecting ones that were appropriate for the customers' wants. Elmer, Brian, Joshua, and Nayrobi were specifically mentioned for their usefulness and expertise. Customers also offered higher praise for the shop's distribution service, noting that shipping was timely and simple, with a few customers mentioning that it was free. These customer comments demonstrate the excellent level of commitment that the shop's staff provides to people. This is often seen in the quality of goods, which clients describe as a significant increase in their sleeping experience when compared to their previous mattresses. The majority of the clients plan to revisit the store in the future because of the excellent service they received.