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Review Keywords Analysis

  1. US
  2. CA
  3. San Francisco
San Francisco Toyota Parts Department

San Francisco Toyota Parts Department

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4099 Geary Blvd, San Francisco, CA 94118, USA Get Directions

4.5

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ABOUT   Services Excellence Summary

Welcome to San Francisco Toyota! We have been serving San Francisco since 1966. San Francisco Toyota is an expert Toyota dealership in San Francisco. Still, we also carry a vast inventory of used cars. Our goal is to provide a fast and high-quality experience for all aspects of our dealership, whether you’re looking for used or new models, service or a part, or budgeting for your next vehicle. San Francisco Toyota offers everything you need to meet your automotive needs. San Francisco Toyota’s fully trained staff is well-versed in Toyota and Lexus vehicles. We offer repair and maintenance services for your vehicle in San Francisco. Our parts department will also order any additional parts required for your car to keep it well maintained. Our auto loan and Toyota lease specialists in the San Francisco area work with our customers to help them secure a finance plan. We’ll help you come up with a payment plan that fits your budget and financial situation. We’ll also help you find a great deal on accessories or packages to protect and style your vehicle.

 

SUMMARY   Reviews Summary

The comments praised quick shipping and reliable customer service. The most common complaint was the quality of the products. But there are many positive remarks about the merchandise itself. The numerous negative comments, however, indicate that the business's quality management practices might be improved. Several reviews demonstrate that the product failed to meet the overseeing customer's expectations. Some shoppers also mentioned they were unsure about buying the product. Many customers think that they are in danger of being subjected to misleading advertising because the trading company that sells the item provides inadequate information. Few complaints express concern about contact failures. Negative reviews often emphasize that the promoter's action has not been adequately explained. Shoppers need to be confident that when they purchase from a store, they will get the support they need from the customer service department. The performance of one person is another observation. Some customers were not satisfied with the responses they received. Since the service agent could not provide a solution, the customer is still unhappy with the result. The perception of some customers is that the company needs to improve how it deals with customers' concerns. The better delivery conditions indicate that customer satisfaction and product quality are essential.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (4)
great prices (3)
excellent custom ... (3)
great service (3)
on time (2)
very happy (2)
great job (2)
highly recommend ... (2)
fast service (2)
very helpful (2)
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Cons
poor service (2)
slow (1)
0 stars (1)
never responded (1)
unhappy (1)
San Francisco Toyota Parts Department Reviews: 104. Average Rating: 4.5
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