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  1. US
  2. CA
  3. San Francisco
Selecta Auto Body

Selecta Auto Body

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3730 Mission St, San Francisco, CA 94110, USA Get Directions
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ABOUT   Services Excellence Summary

Welcome to Selecta Auto Body, San Francisco's initial green auto body shop! Selecta Auto Body is a family-owned facility in Bernal Heights, San Francisco, that has offered top-quality work with unmatched customer service since 1971. J.R., who has been with Selecta since 1993, became an owner in 2003. He resides in SF with his wife and two boys, one of whom is a founder of Selecta. J.R. is enthusiastic about BBQ and fly fishing and attends workshops and seminars on auto body work throughout the nation.

 

SUMMARY   Reviews Summary

Selecta Auto Body has received glowing reviews from customers, including positive comments on customer service and excellent car repairs. Several reviews emphasize personalized customer service from Gene, Amber, and other staff. Customers particularly noted that the company kept them informed about their car's repairs and worked with insurance to obtain original parts on several occasions. The company is praised for its friendly and caring team, and they fast-track repairs, with one customer appreciating getting their vehicle back ahead of schedule. One review said, "It's lovely to have found this company." "It has helped me on multiple occasions under very stressful situations." The work's quality is another critical element, with customers even saying their cars looked brand new after body repairs. The business's transparency and communication came across in the positive reviews. One car owner was thrilled with the communication system update and said, "It removed a lot of anxiety." The experience enriched several customers who concluded they would use the company's services again and recommend it to everyone. However, one customer complained about having to wait, but other reviews praised the company's customer care and efficient service.

 

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Pros & Cons

PROS
recommend (19)
highly recommend ... (9)
very professiona ... (4)
great customer s ... (4)
great job (4)
very friendly (3)
attention to det ... (3)
great experience ... (3)
on time (3)
definitely come ... (2)
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Cons
damages (1)
horrible (1)
worst experience ... (1)
worst experience ... (1)

Selecta Auto Body Reviews: 101. Average Rating: 4.8

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