Capstone Resume Services

After fifteen years of writing resumes and biographies for several thousand candidates, I retired. Amy decided to start a new venture in San Francisco; a national resume services division. She realized there was a market gap as no business was serving the clients she targeted. In 2013, she walked out on the startup’s CEO after he insisted on writing without talking to clients. The startup had opted to have its writer go through documents sent by clients. Amy discovered that one must interact with the clients to have a clear understanding of their minds. More comprehension leads to better results. She realized people needed the whole process, from talking to the clients to finally having the updated resume document. Clients often said they were to prepare for interviews and update their resumes. The clients were in need of an intermediary to guide them in articulating their personal brands. Amy’s target was to provide the desired service, but with a touch that would be different from what her rivals were offering. Specifically, Capstone Resume Services was launched on May 2013 as the next-level service for its clients. A review is conducted by a team of experts to find out what package would be the best for the client. After this consultation, the client is informed of the price where he agrees to have his resume prepared. A “discovery call” is then made whereby the resume writer understands what the client wants before they embark on the writing process.

The majority of the reviews for Capstone Resumes' services tend to laud the helpfulness and professionalism of their staff, with Amy a frequent star of the show. Many of the reviewers noted the writer's attention to detail in capturing their skills and accomplishments, often leading them to receive interviews for jobs they were actually interested in. Frequently noted was the personalized, two-way nature of the service, which often required the customer to provide input and required multiple drafts to perfect, but that always led to the start of the next exciting chapter of their careers. Many of the reviews detail that Capstone's cost-to-benefit ratio of their personalized, attentive service is high and would drive repeat business and recommendations. Amy from five-star support and quality and further expand their personalized capabilities since they begin with an individual to look at to the information to prepare a non-templated and keyword-optimized resume. A couple of reviews suggest that the emphasis on client communication and collaboration can be overwhelming for busy clients and that further training or contextual explanation should be provided. A notable acknowledgment is read that Capstone sometimes avoids the most tempting sales techniques such as lowering the price/quality threshold and charging what the paper is worth. There's only one endorsement of a different sales strategy by acknowledging that the initial fee can be pricey, but there's a free resume. Customers who leave reviews generally recommend Capstone over other comparable services because they can speak directly with the writer-type of resumes and something interesting. Capstone's services and other readers reprinted from other providers are creative, so customers are left with a real sense of accomplishment, helping them move their resumes' descriptions in the right direction.