Recommend(28)On time(21)Highly recommend(13)Very professional(7)Great job(5)Use them again(5)Very friendly(4)Great experience(3)Hire them again(3)Easy to work with(3)
About this business
Our team helps provide efficient moving process and safe transport of all items.
In addition to cargo delivery, we offer you helpful hints for a comfortable and stress-free move. The job market is growing, and we are always available to provide a quick and easy move for you. Just sit back and relax and allow the pros to do the job! We are positive about the equipment we use and assure you your items are safe! Our team consists of professional movers who will pack all your things properly and safely.
We will also carefully unpack your moving truck.
Reviews Summary
The reviews provided customers' experiences with the moving company. The reviews were mixed with some reviews providing positive feedback about the company. Most reviewers commented on the professionalism of the moving crews who arrived on time and maintained high-speed but careful throughout the moving process. Notable was the communication clarity of the company's staff via email and telephone, informing customers about the movers' arrival time. One reviewer indicated that the crew exceeded their expectations when handling their belongings, providing excellent service at a lower price than the market rate. Customers were satisfied and felt less anxious throughout the move, and their reviews recommended the company to other people needing moving service. Happy Home Moving Company customer service received some of their best reviews from the customers, and some of the customers, especially the hard-to-please ones, could not express enough satisfaction with the service. These reviews could indicate that the company’s emphasis on customer satisfaction is working. However, around a third of the reviews showed dissatisfaction with how their moves were handled. The poor reviews were majorly from customers who reported damaged or missing items. Additionally, some customers complained about inaccurate quotes, concealed charges, or the company failing to honor their compensation policy when damages occurred during the move. This has been a concern for a while since customers want to feel valued by the company and be sure their items are handled with maximal care. The reviews also indicate the areas where the company could improve to increase customer satisfaction.
Location & directions
San Jose, California
Happy Home Moving Inc
Piano Moving Service
Address
1006 S De Anza Blvd Apt K102, San Jose, CA 95129, USA
I am hard of hearing on the phone, but Emily resolved all issues via email, and improved my anxious moving mood with her optimism. Two Atlanteans arrived, Vladimir and Mansur, alerting me via SMS 15 minutes in advance. They worked incredibly fast, but extremely carefully, having time to entertain me with interesting conversation. Unloading was also perfect. The furniture in the new place was placed optimally. There was not a single moment of downtime. But the most amazing thing is that with such a service their prices are lower than their competitors. Last time I moved a distance three times less than now and paid one and a half times more. In short, this is the best company I have ever dealt with.
They fully justify their name.