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Joe Escobar Diamonds

Name: Joe Escobar Diamonds
Address: San Jose, US
Telephone: +14083410300
Rating: 4.7126

87 reviews

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+14083410300

Closed Now now

450 E Hamilton Ave, Campbell, CA 95008, USA Get Directions

watch store Best Watch Stores in United States Best Watch Stores in California

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ABOUT Services Excellence Summary

At Joe Escobar Diamonds, every piece of jewelry sold has a story, whether it be first love, lasting love, or success! Our custom-designed jewelry pieces or flawless diamond creations help you tell your story. We also offer over two dozen other jewelry designs. With over 40 years of service to Silicon Valley, we have helped create many memories and stories.

SUMMARY Reviews Summary

The reviews are highly positive and recommend Joe Escobar Diamonds for excellent service and quality diamonds. A common recommendation is for people like me who have no idea of what I want because the sales people are knowledgeable and patient. Joe and Escobar are given first name bases by customers because of their good customer service. The purchasing process is made simple for customer, and they even take time to educate one on the basics of diamonds and feel comfortable on their purchase. All the important information needed is provided to make the right decision, while the staff are not pushy. The staff personalize the jewellery to cater to the specific needs of the customer. This is evident on a customer’s review that he came to the store to get his ring repaired, but he ended up buying a diamond too. This is a clear indication that the staff assess the customers' needs first. The quality of the diamonds is very high, and the charges are fair. Most of the customers are happy because the diamond size they leave the store with is bigger than what they had gone to buy. The custom made items from the store have been of good quality, and they are unique. There are long-time customers of this store, who also recommend it to be a good place for engagement rings. This is because of the high quality work they offer and the favorable price. This customer service and quality products from the store have led some customers to return, even if they have moved to a different state. The excellent reviews and client satisfaction show how great the store is.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (19)

highly recommend ... (13)

helped me (6)

very happy (3)

extremely knowle ... (3)

excellent servic ... (3)

very professiona ... (3)

friendly staff (3)

attention to det ... (2)

recommended (2)

Cons

disappointing (1)

unresponsive (1)

stay away (1)

upset (1)