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  1. US
  2. CA
  3. San Jose
Kendra Scott
Kendra Scott
Kendra Scott

Kendra Scott

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334 Santana Row #1070, San Jose, CA 95128, USA Get Directions
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ABOUT   Services Excellence Summary

AUTHENTIC DESIGN AND MATERIALS We make luxurious high-quality items from natural materials such as shell and real stone. We make high-end, accessible fashion and the latest trends. 100% of our annual profits are given to women’s and children’s causes. They help people live better, learn more and do more. We love being able to develop innovative products at our base in Austin, Texas. But we always remain focused on the basics of color, form, and material.

 

SUMMARY   Reviews Summary

The reviews in summary are overwhelmingly positive. The staff, in particular, are regularly lauded for being helpful. One person even highlighted an instance where an employee, in addition to refunding them and in one instance gifting them a necklace, went above and beyond to support them during a difficult time. Similarly, customers praised the quality and diversity of the selection, noting that the prices were also reasonable. One review hilariously added that Scott, the company boss, is the world's best, which displays the happiness that the writer gets from the store. There are also numerous references to the store smelling fantastic and selling candles. Despite this positive feedback, one review criticizes the pricing, noting that the products' quality could be improved. Overall, customers are so pleased with the store that repeat visits and positive reviews are guaranteed. Another exciting element of the store is its community service, particularly for local groups. One person noted that several new items had been stocked during a sale and that a percentage of all purchases go to charity. The store also treats pets kindly, which means that their level of customer service goes even further.

 

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Pros & Cons

PROS
great staff (1)
great experience ... (1)
wonderful experi ... (1)
very helpful (1)
warm and welcomi ... (1)
amazing customer ... (1)
definitely be ba ... (1)
good price (1)
exceptional cust ... (1)
reasonable price ... (1)
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Cons
disappointed (1)

Kendra Scott Reviews: 53. Average Rating: 4.4

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