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Mattress Firm Brokaw Commons

Name: Mattress Firm Brokaw Commons
Address: San Jose, US
Telephone: +14083928276
Rating: 4.93

100 reviews

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+14083928276

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1098 E Brokaw Rd #70, San Jose, CA 95131, USA Get Directions

adjustable bed BEST Electric Adjustable Bed in United States BEST Electric Adjustable Bed in California

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ABOUT Services Excellence Summary

Our staff is committed to making sure you rest soundly. How do we go about it? More than 200 hours are invested in training our experts. These efforts result in a unique solution for you. You can enjoy shopping here. Since we provide a Love Your Mattress Guarantee, you can get a discount on Sealy, Tempur-Pedic, Sleepy's, and Serta mattresses. Furthermore, you will get a 120-night sleep trial and free delivery. You will be ensured a good night's sleep and the best mattress for you. Every Sleep Expert (r) starts with 80 hours of training. However, training is only part of the equation. At Mattress Firm, we believe that satisfied and engaged employees lead to excellent service. Our company culture evokes excitement in going to work and always being on the right side. Every effort is made to assist you in finding the bed that will assist you in obtaining a good night's sleep. The Ticket to Dream Foundation's Mattress Firm Foster Kids program organizes mattress drives three times each year. These drives provide donations for foster children, assisting them in developing better sleep patterns and brighter futures. While selling mattresses is vital, aiding members of the community in improving their sleep is what brightens our lives.

SUMMARY Reviews Summary

A closer look at the reviews demonstrates that the bowling alley is known for its great customer service. Buyers regularly mention how patient and helpful the sales associates are, emphasizing their skill at answering questions and providing information without applying pressure. In the writings of many reviewers, specific sales associates such as James, Hannah, Jeremy, and Luz are praised for their knowledge and patience in making sure that their questions were fully answered. Also, many mention that they never felt rushed, even when making a complicated decision. The reviews also continuously highlight the usefulness of working with a knowledgeable and enthusiastic sales associate since they can offer helpful advice and make shopping more enjoyable. Shoppers mirror the in-store staff's friendliness and helpfulness in this summary of mattress store reviews, with many indicating that all of their requirements were met or exceeded. All in all, lots of people will have several great things to say about the customer service and how a sales associate helped them decide on the right mattress, as well as giving various options before coming to a decision.