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Mattress Firm Plant at Curtner

Name: Mattress Firm Plant at Curtner
Address: San Jose, US
Telephone: +14082860751
Rating: 4.827

318 reviews

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+14082860751

Open 10:00 AM-8:00 PM now

189 Curtner Ave #30, San Jose, CA 95125, USA Get Directions

adjustable bed BEST Electric Adjustable Bed in United States BEST Electric Adjustable Bed in California

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ABOUT Services Excellence Summary

People here at our shop work hard to help you get a good night’s sleep every night. So, what do we do? Our Sleep Experts complete over 200 hours in training to provide you with a personal solution. We offer the Love Your Mattress Guarantee (r) so you can shop with confidence. You can get a discount on leading American brands like Sealy, Tempur-Pedic, and Sleepy's. We'll bring your new mattress to your house and give you a 120-night trial (r). We do it to be sure you get the right mattress for your needs. In general, Mattress Firm is often believed to be in the mattress sales trade. But what many do not know is that Mattress Firm is in the match-you-with-the-right-mattress-for-you business. Mattress Firm has been helping people sleep better for over 90 years. They match you with the ideal mattress at the best price possible. Mattress Firm began as a little chain of specialty mattress shops in a select number of states. Today, there are over 2400 locations across the country.

SUMMARY Reviews Summary

The feedback from customers about the store employees is overwhelmingly positive; Michelle, Carlos, and Trudy are the names that have been highlighted. Customers praised the lovely and welcoming environment fostered by the people at the store, indicating that their employees were informative and patient while providing them with detailed reasons why certain products would best fit their needs. Guests who had to select from various items also acknowledged that salespeople did not pressure them and were happy with their final decisions, making it clear that the store concentrates only on making sure their clients are happy. The outstanding and effective customer service at the store is above any shopper's expectation because of the in-store personnel's professionalism and excellent product knowledge, and it allows the customers experienced oneness with their store providers. Michelle, a store employee, has excellent customer service, and Trudy is intuitive and prompts appropriate customers' product knowledge that lead to excellent sales integration that will impress her excellent customer service. At the store, guest acceptance and accommodation are turned into excellent customer service because of the staff's training, warm sense of responsibility, and exemplary work ethics.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (28)

very helpful (24)

great experience ... (15)

helped me (13)

very knowledgeab ... (12)

great customer s ... (12)

great service (6)

very professiona ... (6)

highly recommend ... (6)

excellent servic ... (5)

Cons

expensive (1)

not satisfied (1)

useless (1)

not helpful (1)

very poor servic ... (1)